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200+ chatbot templates to get you started in 10 mins!

Manpreet Kalsi
min read
200+ chatbot templates to get you started in 10 mins!

Effective communication with customers can forge success in the digital world. And with the ongoing 4th industrial revolution, businesses have found that chatbots have become a necessary part of an organization’s toolkit. It provides a medium where all customers can contact you. 

Chatbots are designed to simulate conversations with the customers and automate tasks for busy entrepreneurs who’d prefer investing their time and money into crucial things.

The ability to deliver customer support round-the-clock has made them a pick among several sectors of industries today. In e-commerce, for example, potential purchasers are making buying decisions at times that are most convenient to them, rather than adhering to traditional business hours.

But as chatbot technologies become more sophisticated, we’re seeing an increase in businesses wanting to shy away from the technology. Businesses are now turning to bot builders to build a custom chatbot, however, this isn’t the most feasible option if you’re just starting out. 

So, it raises the question- how can startups get started with chatbots? You could sign up with a chatbot platform and build it yourself, or you could use a chatbot template.

DIY chatbot platforms for effortless bot-building!

Build a DIY Chatbot with Engati

Now when it comes to building a bot for your websites, there are two ways to achieve it. You can either create a bot by coding, or you can opt for many services out there that provide you a substructure to build a chatbot on. These DIY chatbot platforms have all the background work done, from coding to a vendor team to ensure the smooth running of the chatbots created.

Coding is costly. Besides, if you’re unfamiliar with coding, you will require a team to do so. You also need to make sure the data is secure. Coding is a time-consuming process and regular chatbot testing has to be done for legibility and accuracy. Viable data and the USP of your product reaching your target audience is also a must-have if you want to derive the full benefits of chatbot technology.

The DIY Chatbot platforms have proved to be the ultimate salvation for beginners and non-technical users without much knowledge in programming and coding. Incorporating Machine Learning and Natural Language Process programs into the platform, which are the key aspects, leaves you with only creating the conversational flow and the tasks that you want the chatbot to perform.  

Thus, designing these bots is as simple as dragging and dropping from a set of pre-defined functionalities, coupled with some scope to modify and customize them for your specific business objectives.

Now, let us look into what exactly are chatbot templates.

Chatbot Templates are pre-built intelligent bots that you can directly use to integrate with your website. These ready-to-go templates can be modified according to your needs and launched on your website with minimum effort. Every business is different and has a wide range of requirements that it expects an AI tool like a chatbot to consummate. Hence, chatbot templates come in many varieties and continue to grow innovatively as the world progresses into more opportunities. Though their basic function might be automating interactions, they have their own set of functionalities and come in infinite use-cases.

What is a bot marketplace?

Engati Bot marketplace is here

A bot marketplace is a store where you can choose among different templates and customize your bot accordingly. At Engati, we offer over 200 chatbot templates, with a demo, available features, business type, and pricing. Here’s a list of all the bot templates available for different sectors.

  1. HR- Recruiter bot
  2. HR- Assistant bot
  3. E-commerce- Product browser bot
  4. Education- Course selector bot
  5. Automotive- Lead generator bot
  6. Education- School bot
  7. Healthcare- Appointment selector
  8. Travel- Trip Planner
  9. Insurance- Policy selector
  10. Entertainment- Quiz bot
  11. News and media bot
  12. Telecom bot
  13. Hotel booking bot
  14. Real estate bot
  15. Trip planner bot
  16. Cinema bot
  17. Restaurant bot
  18. Appointment/slot booker bot
  19. Banking chatbot
  20. Lead generation Google
  21. Salon scheduler
  22. Tourism bot
  23. Retail support bot
  24. Order issues bot
  25. Mall information bot
  26. Bot insure
  27. Event bot
  28. Lead generation Salesforce
  29. Techdesk
  30. Service Scheduler
  31. Restaurant birthday campaign
  32. Laundry service
  33. Quiz for market research
  34. Packing service
  35. Wedding planner

There are more and more bot templates being requested, made, and added to the bot marketplace.

Why would you need a bot marketplace anyway?

A bot marketplace is necessary to put all the chatbot templates in one place. The bots are growing in its demand and we’re not ones to let our customers down. Hence, we’re expanding the bot marketplace with more and more bot templates being made each day.

The evolution of Chatbot Marketplace

The heat of the ever-evolving demands of industries hasn’t spared anyone, hence to beat the heat and stand out in the competitive chatbot market, a bigger chatbot marketplace came to place. Originally starting with only 30 templates, now, our chatbot marketplace has expanded- now offering 200+ bot templates. All with a set of special functionalities and use-cases. The chatbot templates vary from one another and serve different purposes even if they’re categorized under a particular industry or use-case. Well-trained bots make it easier for you to get started with the chatbot building process, so you can get started right away. The bot templates are gathered evaluating its use-cases and are put under separate categories.

Some of the bot template categories offered on Engati are:

Bot templates

1. Customer Support

Customer support chatbot has to be one of the initial and yet most important use-cases of chatbots. Chatbots in customer support act as a catalyst to resolve repetitive customer queries, making a business representatives’ job much easier. You can train your bot with automated responses to frequently asked queries, and even assign automatic live chat support when complex queries arise requiring human intervention, leading to a holistic customer experience. These chatbots can also gather feedback and save customer data for future references. Chatbots can also answer effectively to an unlimited amount of web users at the same time. They are automated, provide 24/7 support, and are a cheaper option than paying employees to monitor inquiries. Response time is instant- in any time zone. They can chat for hours without the need for human supervision.

2. E-commerce/Shopping

Ecommerce bot

E-commerce chatbots have become mandatory these days. They can assist an e-commerce business in several ways, out of which some are:

  • Chatbots can boost your sales.
  • They represent your brand.
  • They can cut your operational costs and save time invested in monotony.
  • They can generate leads by enacting different engagement techniques and assisting your customers during and even after the purchase process.
  • They can market your products by engaging customers with carousels, images, videos, or CTAs.
  • Chatbots collect user-data, out of which they create a personalized experience for every user and help your business provide a better customer experience.
  • They can send your customers notifications like discounts, offers, etc, and make recommendations on your products based on their likes and previous purchases.
  • They manage customer queries and save you the customer support costs and mishaps.

3. Education

Chatbots in education have a lot of potential to grow and become bigger in their functionalities and advancements. But their current holdings in education are not of any less significance. Education Chatbots have helped the education industry in two subdivisions- the administration section and for the students. In the administrative section, chatbots do what they do best! They automate repetitive tasks, set reminders, schedule meetings, manage student data entry, and help teachers by allowing them to send notes through images, files, and videos to the students.

Now for the students, chatbots can be the ideal course selector during the admission process. A chatbot today can help a student browse through the college website, answer FAQs, help with the application, course fee, and many more details, along with the option to browse through the courses available at the university/school. Once the course is selected, the chatbot can further assist the student to apply at the school/college website.

4. Entertainment

Entertainment bot

Chatbots for entertainment? Why not! Find all sorts of chatbot templates under this section, ranging from cinema bot to Harry Potter chatbot template! Let your customers book events, movie tickets, Go-karting races, and DJs through your chatbot now. You can also let your customers have a little fun through quiz bots, music band bot, news chatbot, playlist chatbot, or even fair guide chatbot!

5. Marketing

Chatbots in marketing can be used to create a great marketing strategy for your brand. Simply put, chatbot marketing is the practice of using bots to engage your prospects and customers, either on your website or in your app. Just like how you can use chatbots to answer support questions, you can use chatbots to start conversations with website visitors, qualify leads, and even upsell customers.

Chatbots are a great tool for marketing. They can be used to conduct market research through quizzes and surveys, help in social media marketing, and market your product/services seamlessly among your online customers. You can find a vivid range of marketing chatbot templates in this section, procuring to different specified sectors and purposes of the present industries.‍

6. Travel

Travel bots have taken over the travel industry. Travel agencies and Airlines have found the right automation tool that constructs the perfect, smooth customer experience for their fellow travelers. Travel chatbot templates can assist your customer book flights, hotels, vehicle rentals, and even a yacht! They can also help your agents plan an ideal trip end-to-end for your customers based on their preferences and also act as a tour guide, recommending places to visit and nearby events throughout your customer’s journey.

7. Finance

Loan calculator bot

Bot templates in finance help your customers manage their finances, select the ideal insurance, assist with the banking process, calculate loans, and simplify business payments.

8. Games

Engage your customers with gaming chatbots. This section includes a few games bot templates and a template that books an adventure!

9. HR

Human resource chatbot

HR bot templates are the most significant as they’re helping HR recruiters with the recruitment process and also helping build better connectivity within the organization and the employees. HR bots help recruiters by collecting candidates, their applications, filter for the most eligible one out of all the candidates, schedule interviews, send emails, and follow-through with the selected candidates. This makes HR’s job really easy and they can invest more time in an effective hiring employee strategy.

Within the organization, an HR chatbot can act as a mediator between the employee and the HR team. The chatbot can provide the employee with all the necessary details and be easily accessible for any queries at all times. They can also manage employee leaves, check salary statements, schedule meetings, etc.‍

10. Lifestyle

This chatbot template category comes in with the various aspects of our daily-lives that require automation. Right from healthcare - to real estate- to furniture- to complete homes, lifestyle chatbot templates consist of everything that surrounds us. They hold a bunch of use-cases, stemming from different industries but with a common ground of being inclusive in one’s lifestyle.

11. News

For those news-lovers, news channels can now spread their message faster with news and media chatbot templates. This bot template allows people to subscribe to a genre, and receive regular news updates and notifications on their preferred device, directly from your news website.

12. Personal

Personal chatbot template

The personal section consists of a great variety of personal-development, promotional, and advertising chatbot templates. This section includes- Birthday Invitation Chatbot Template, Mobile App Onboarding template, New Mobile Development, Pitch Deck, Photographer's Assistant template, Therapist Assistant, Church Template, Roommate Finder, Grooming Training, Love Match, Pick and Drop, and About Me chatbot template.

13. Productivity and Utilities

Bots are awesome for productivity. They can help your customers through various services like hiring a photographer, booking slots, dental clinic, renting a vehicle, laundry services, etc. Automation in such areas can make life easier and help you sell your services to a wider target audience. 

14. Sports

This section helps sports media outlets provide faster sports news and updates to their subscribers. They can send out the scores in the form of notifications, remind the subscriber about the near sport event or match timings. Your customer can also create a fan-club and meet sports fans all over the world.

15. Others

These are our more rare chatbot templates- They belong to different sectors of some industries, and serve a unique purpose.

To be specific, this section mainly includes- User Onboarding template, Service Scheduler, and Wedding Planner Chatbot Template.

In the entertainment section, it includes- Halloween Invite Chatbot Template, Halloween Information template, and Birds Sanctuary Template.

The rest of the chatbot templates include- Government Policy Feedback Chatbot Template, Donation Template, Defence Recruitment, Co-working space, E-challan Template, Hire Freelancer, and Digital Data Storage Chatbot Template.

How to download free chatbot templates

Follow these simple steps to build a bot for your website using templates:

  • Visit Engati and towards the top of the page, you’ll find ‘Bot Marketplace’ among features, blogs, partnerships, demo, and more.
  • Click on Bot Marketplace and browse through all the templates available. Choose a template that fits your needs and watch the demo to see how your bot is going to look like. 
  • Download the chatbot template for free!
  • You can customize the conversational flow and make use of ‘intelligent nodes’ to enable images, videos, carousels, multilingual features, and much more to make your bot smarter.
  • The templates are skeleton structures of your bot, so feel free to personalize it with your own themes, logos, company name, etc.
  • There are 14 channels that you can deploy your chatbot on, including- Website Chatbots, WhatsApp, Facebook Messenger, Twitter, Viber, Line, Telegram, Slack, Kik, WeChat, Mobile Apps- iOS and Android, Skype and Skype for Business
  • Go to ‘deploy bot’, copy the code and paste it into the HTML code of your website, preferably between the body tags. And voila! Your chatbot is ready to roll!
Chatbot templates

Choose your template!

We have over 200 templates to meet every business need!

People have always been thrilled by the idea of talking to a robot, so you can take this fact to your advantage and reap maximum benefits with a robust chatbot. With Engati, you can build a bot that stands out from the crowd. Make your chatbot’s conversational flow witty, integrate multilingual features, or make it voice-enabled! With our library of intelligent nodes, you have the ability to do more than just providing a traditional FAQ system. 

Our dev team is coming out with chatbots that can be used in any stage of your business. Whether it’s on the frontline to engage with customers, or in the back-end to engage with employees and carry out operational tasks. We’re expanding our Bot Marketplace with new, multifunctional bots every day! From HR to hospital, school to a fashion store, and therapy to personal assistant, we’ve got it all covered! 

Visit the Bot Marketplace to browse through the 200 best chatbot designs and build a bot that stands out from the rest!‍

Explore many more such smart chatbot templates at our Bot Marketplace!

With so many chatbot templates at your disposal, you can also create a whatsapp chatbot within few steps. All you have to do is register with Engati to get started.

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About Engati

Engati powers 45,000+ chatbot & live chat solutions in 50+ languages across the world.

We aim to empower you to create the best customer experiences you could imagine. 

So, are you ready to create unbelievably smooth experiences?

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