The best free live chat platform to Engage your customers

A Revolutionary new way to engage and support your customers across multiple channels

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best free chatbot
best free chatbot

Reasons why customers love Engati's live chat service

omnichannel chatbot

Omni channel Conversations

Attend to, manage and personalise customer conversations across 14 channels

Attend to, manage and personalise customer conversations across 14 channels

multilingual chatbot

One-view Inbox

Manage multi-lingual conversations with real-time chat for numerous customers in a one-view box

NLP

Advanced Routing

Reduce response time and improve CSAT with advanced skill-based live chat routing

conversational AI bot

Real-time administration

Takeover conversations, manage queues, schedule work hours and holidays, monitor agent availability and conversations

integrations

Extensible Integrations

Leverage our live chat software’s advanced integration framework with standard apps along with support for JSON Rest APIs

bot building and chatbot solutions

Rich Analytics

Dashboards that measure and report on team performance, customer satisfaction, and SLA, ensuring the best customer service

A lot more here

A few global brands that use Engati in 54 languages across 186 countries

See what Engati's live chat software can do for you

customer support chatbot

Make every conversation count. Engage with your customers across 14+ channels

Make every conversation count. Engage your customers with live support across 14 channels

sales and marketing chatbot

Improve agent productivity with a one-view inbox across multiple channels

Improve agent productivity with a one-view inbox across multiple channels

HR chatbot

Be cost-effective and resolve queries faster with intelligent automation available 24/7

Be cost-effective, resolve queries faster and augment your chat support with intelligent automation, available 24/7

transaction enquiries chatbot

Reduce response time and improve CSAT with advanced skill based routing

Reduce response time and improve CSAT with advanced skill-based routing

conversation AI chatbot

Continuously improve efficiency with real-time administrations and dashboards

Continuously improve customer engagement with real-time administrations and dashboards

Accolades and Testimonials

Product Hunt
Product Hunt
Product Hunt
botlist
chatbot's life
beta page
chatbottle
TechWorld
Capterra
BotMakers
CMS Wire
codepolitan
house of bots
scott king
indian retailer
recovender
Software Villa
isummation
virtualpbx
AIMultiple
PureMirror APK
eglobalis
Gadgetissue
MC AI

See what our Customers say about us

"The Engati chatbot platform is so easy to use and efficient. It does not need technical skills"
We are especially impressed with the Dashboard feature where it manages all the questions put in by the user and the user can filter down the questions, alter it, add new questions, and extract report as per his requirement. It maintains a log of the user activity too. Also, the support service is appreciable. Overall, we are glad to work with you.
Anisha Panwar
Assistant Manager, PwC
"Impressed with how quickly the software continues to evolve and grow."
Thank you so much for all the help you've given us. With Engati all of our support tickets have been resolved extremely quickly. On the development side I am also impressed with how quickly the software continues to evolve and grow.
Max McPhee
Herman Miller
"The reason for choosing Engati is the platform itself "
Its advanced capabilities, drag and drop option among many other features and rich UI made us choose Engati amongst all the other platforms, like Manychat, Chatfuel, etc. which we were evaluating.
Munkhbhayar M,
Manager, Unitel, Mongolia
"Engati is a very robust and easy to use multichannel Bot platform."
Their great service and development makes it a highly flexible off-the-shelve solution which we advice for a lot of our clients. Their unique technical flexibility makes everything possible without the need for in-depth development expertise.
Jerome van der Linden
Founder, Bot Implementation Institute
"I really liked the platform, I tried other options to create a bot or prototypes and were insufficient"
The best for me, was the possibility to "train" the software with your own needs. It helps a lot to personalize your bot.
Dario Reyes Reina
Consultant, MINTIC, Think Tanks
"Engati has the potential to become one of the leading commercial chatbot platforms in the world. "
The thing which I liked the most was its intuitive UX and easy learning curve. The portal allows you to develop a chatbot on multiple platforms in a matter of minutes.
Vidit Gupta
Web Designer, Webarch
“It is a product, service and a partnership we would like to grow”
eNgoma now belongs to the National Covid Response Committee and implemented Engati which helped in terms of reporting and in being able to monitor the current conversation and concerns of the public, which isn’t possible to achieve by using other systems like billboards, flyers etc. This has given us a huge reporting platform that can be fitted into the national reporting system.
Chilufya Musosha
Co- Founder, eNgoma
"Engati Chatbot not only works for general FAQs but also serves as a selling channel for us."
Through our website we are now offering insurance purchase and support. A majority of our customers are being served by the bots. So this is not just serving general FAQs but also serves as a selling channel for us which is going well. The Engati team has also helped us by enhancing the product with important features & customizations that added value for us
Varunkumar Mungara
VP - IT & MIS, Qatar Insurance group.
"Looked at AI bot from several sources. Their Facebook version is topnotch."
Ease of use. Their team is great to talk to. I like how I can import/export the dialog file. Really easy to add/edit/combine the rule-based dialog live or in excel.
Chris Curtin
EVP, Paragon Financial Services
"Simple though powerful bot building platform. "
Thank you so much for all the help you've given us. With Engati all of our support tickets have been resolved extremely quickly. On the development side I am also impressed with how quickly the software continues to evolve and grow.
Sagar Duwal
Software Engineer, Trustgeek
"Ease of use, and so simple to link up with facebook."
The paths are so easy to create and link up. Yes, it also helps me to easily bypass the usual facebook authorization and review for apps. But then Believe me, Engati is BAE (Before anyone else).
Samuel Udoh
KickUp
"Engati is the best software I have ever used, trust me I have used quite a few!"
I can't praise the company enough for everything they have done for my company. The Engati team is eager to differentiate and offers a great customer experience. We have everything from our knowledge base including videos on to our bot, my customers love it!
Christian Halls
Co-Founder & CEO, Halls Hosting Consumer Services
"It is easy to use and smart"
A lot of bot builders that are considered the best, like FlowXO or Snatchbot, I have tried them all. Engati is better in any category, it is easy to use and smart
Josh Lavi

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