Transform Conversations
into Conversions

Automate & manage customer conversations 24/7 across your web store, Instagram, Facebook,  WhatsApp and Email, with Engati’s ready-to-use AI platform for Shopify

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Why Engati for Shopify is the choice of store owners

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An app that works for all Industries

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Apparel

Use automation to help users find their size, reduce returns and exchanges. Use Instagram and Facebook automation to reply to pricing and other queries instantly

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Home and decor

Recommend products to match user need. Use automation to answer any product or pricing queries. Capture leads and serve customers even when you are not awake

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Beauty

Help your customers find the right products and buy them on auto-pilot. Engage your community with tips and reminders for more repeat business

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Food and drinks

Acquire, engage, fulfill and re-target customers by sending custom notifications on multiple chat channels and SMS. Personalize customer experience using automation

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Sports

Provide product recommendations, specifications and enable customers to buy using conversational automation across multiple chat channels

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Health

Run your practice from appoinments to consultations to prescriptions on auto-pilot.  Engage with tips  and reminders for a healthier and happier community

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Revolutionizing engagement & retention for Shopify

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What our customers are saying

Max McPhee

Max McPhee

Herman Miller

Impressed with how quickly the software continues to evolve and grow. With Engati all of our support tickets have been resolved extremely quickly.

Jason Burnett

Jason Burnett

Adventium Tech

"I have found that the Engati product delivers all we need and more.We believe it will be a great platform to build with and grow with, as we see bots, both external facing and internal facing, as a growing requirement."

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Engage & retain customers with your Shopify chatbot at $5 a day

Automate & manage customer conversations 24/7 across your web store, Instagram, Facebook, WhatsApp, email, with Engati’s ready-to-use AI-powered Shopify chatbots & live chat

Schedule a demo
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Scale your sales & support on Shopify with Engati’s conversational AI

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Shopify chatbot + live chat solution

Predefined user journeys for order status, price inquiries, account management, and more. Route conversations to human agents on request or when your chatbot detects user frustration. Customize user journeys on the go!

15+ channels, 1 inbox

Optimize agent productivity by stitching conversations with shoppers across WhatsApp, Facebook, Instagram, email, video calls, and more in the Shopify integrated inbox

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Save on support costs

Answer 80% of support requests with intelligent responses, reducing customer service costs by 30%. Automate order tracking, product inquiries, and complaint resolutions with ease. Notify customers of order status updates

Trigger purchases

Convert visitors into customers by triggering promotional pop-up messages with discount codes on cart abandonment and more. Recover abandoned checkouts with automated notifications over WhatsApp

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Plug & play integrations

Integrate your Shopify chatbot with all your support, sales, and marketing software including, but not limited to, Zendesk, Freshdesk, Google Analytics, Google Suite, and Zapier

Speak your customers' language

Engage in conversational selling and support by detecting user intent across 50+ languages including English, French, and Spanish

Shopify - Multilingual Chatbot

We make Shopify better for you

Speed up your support

Reduce your issue resolution time by 96% by seamlessly routing conversations from the Shopify bot to the right agent

Start pre-configured

Get started with pre-built chatbots for Shopify and set up additional interactive journeys using our easy drag and drop UI

Train your bot in seconds

Just upload your store policies to train your bot to answer queries regarding shipping, returns, and refunds via our proprietary cognitive search capability

Use Conversational AI

Create an in-store conversation experience by answering questions about product details, product comparisons, store policies, etc.

Reduce your cart abandonment

Forrester reports that 53% of customers abandon carts because they didn’t get instant answers to their questions. Our Shopify bots help you save those carts.

Manage interactions in
one view

Empower agents to access order history, order status, create returns, answer customer queries and stitch conversations across channels using the OneView Inbox.