Engage & retain customers with your Shopify chatbot

Automate & manage customer conversations 24/7 across your web store, Instagram, Facebook, WhatsApp, email, with Engati’s ready-to-use AI-powered Shopify chatbots & live chat

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Winner - Best Artificial Intelligence Driven Technology Solution

Scale your sales & support on Shopify with Engati’s conversational AI

Shopify chatbot + live chat solution

Predefined user journeys for order status, price inquiries, account management, and more. Route conversations to human agents on request or when your chatbot detects user frustration. Customize user journeys on the go!

15+ channels, 1 inbox

Optimize agent productivity by stitching conversations with shoppers across WhatsApp, Facebook, Instagram, email, video calls, and more in the Shopify integrated inbox

Save on support costs

Answer 80% of support requests with intelligent responses, reducing customer service costs by 30%. Automate order tracking, product inquiries, and complaint resolutions with ease. Notify customers of order status updates

Trigger purchases

Convert visitors into customers by triggering promotional pop-up messages with discount codes on cart abandonment and more. Recover abandoned checkouts with automated notifications over WhatsApp

Plug & play integrations

Integrate your Shopify chatbot with all your support, sales, and marketing software including, but not limited to, Zendesk, Freshdesk, Google Analytics, Google Suite, and Zapier

Speak your customers' language

Engage in conversational selling and support by detecting user intent across 50+ languages including English, French, and Spanish

First 500 Shopify stores get their chatbot for free*

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Tailored pricing options to support the
rapid growth of your Shopify store

STANDARD

$79/month

REQUEST DEMO
  • 1,000 Active users / month
    1 agent
  • CHANNELS
    Web
  • FEATURES
    Cutting-edge Shopify
    Integration, FAQ with NLP
    engine, DocuSense, Multi-turn
    conversational UX, Zapier
  • LIVE CHAT
    19$/month or 209$/year  
    + per additional agent
  • ADDITIONAL USAGE
    $0.08 / user

PREMIUM

$199/month

$2,189/year

Request demo
  • 2,000 Active users / month
    3 agents  
    Engagement prompts
  • CHANNELS
    Web, Email, FB / Insta,
    WhatsApp, Google Business
    Messenger (coming soon)
  • FEATURES
    Cutting-edge Shopify
    Integration, FAQ with NLP
    engine, DocuSense, Multi-turn
    conversational UX, Zapier
     + File uploads, Broadcast
     + Campaigns, Advanced    
       branding
     + Colors (Web)
     + App Integrations
        (Including SMS)
  • LIVE CHAT
    19$/month or 209$/year  
    + per additional agent
  • ADDITIONAL USAGE
    $0.04 / user

PREMIUM

Contact Us For Pricing

Contact us
  • 10,000 Active users / month
    7 agents + custom bot building/ dedicated support  
    Engagement prompts
  • CHANNELS
    All - including Web, Email, FB /
    Insta, WhatsApp, Google
    Business Messenger and more
  • FEATURES
    Cutting-edge Shopify
    Integration, FAQ with NLP
    engine, DocuSense, Multi-turn
    conversational UX, Zapier
     + File uploads, Broadcast
     + Campaigns, Advanced    
         branding
     + Colors (Web)
     + App Integrations
        (Including SMS)
     + Video Calling
  • LIVE CHAT
    19$/month or 209$/year  
    + per additional agent
  • ADDITIONAL USAGE
    $0.04 / user

Try us, you’re in good company

Max McPhee

Herman Miller

Impressed with how quickly the software continues to evolve and grow. With Engati all of our support tickets have been resolved extremely quickly.

Anisha Panwar

Assistant Manager, PwC

"The Engati platform is so easy to use, no code and efficient. We are especially impressed with the Dashboard feature where it manages all the user inputs and the user can extract reports as per his requirement. Also, the support service is appreciable."

Varunkumar Mungara

VP - IT & MIS, Qatar Insurance group.

"Engati Chatbot not only works for general FAQs but also serves as a selling channel for us. The team has helped us by enhancing the product with important features & customizations that added value for us"

George Hanshaw

Director of eLearning solutions at Los Angeles Pacific University

"Engati has worked really well for us. Their chatbots make it easy to create individualized learning experiences"

Jeroen van der Linden

CEO | Co-Founder Bot Implementation

"Engati is a very robust & easy-to-use multichannel platform.Their great service, unique technical flexibility makes everything possible without the need for in-depth development expertise and a highly flexible off-the-shelf solution."

Anisha Panwar

Assistant Manager, PwC

"The Engati platform is so easy to use, no code and efficient. We are especially impressed with the Dashboard feature where it manages all the user inputs and the user can extract reports as per his requirement. Also, the support service is appreciable.'

We make Shopify better for you

Speed up your support

Reduce your issue resolution time by 96% by seamlessly routing conversations from the Shopify bot to the right agent

Start pre-configured

Get started with pre-built chatbots for Shopify and set up additional interactive journeys using our easy drag and drop UI

Train your bot in seconds

Just upload your store policies to train your bot to answer queries regarding shipping, returns, and refunds via our proprietary cognitive search capability

Use Conversational AI

Create an in-store conversation experience by answering questions about product details, product comparisons, store policies, etc.

Reduce your cart abandonment

Forrester reports that 53% of customers abandon carts because they didn’t get instant answers to their questions. Our Shopify bots help you save those carts.

Manage interactions in
one view

Empower agents to access order history, order status, create returns, answer customer queries and stitch conversations across channels using the OneView Inbox.

Featured resources

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Request a Demo!

Get started on Engati with the help of a personalised demo.

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