Embrace conversational selling with your eCommerce chatbot

Recommend products, drive sales and answer customer queries with your eCommerce chatbot. Use your eCommerce bot to handle questions about products, policies, and more!

Try free
ASK for a demo

Powering conversational commerce globally

Benefits of an eCommerce AI chatbot

15%

increase in profits

40%

boost in conversion rates

60%

customers prefer talking to a bot pre purchase

Case study

77%

reduction in response time.

75%

queries handled over the bot.

How IKEA enhanced its shopping experience

Challenge

Optimise the online shopping experience on channels that could easily connect with local visitors and tourists

Solution

Engati's WhatsApp chatbot solution to serve their business needs (83% of consumers in Italy use WhatsApp as a messaging app).

View more

Shorten the sales cycle

Narrow the gap between awareness and purchase with highly-personalized product recommendations and interactions that convert prospects into paying customers.

Reduce your churn

Convert detractors into promoters through proactive, automated customer service and watch your customer base multiply.

Why customers believe we are the best eCommerce chatbot platform

Max McPhee

Herman Miller

Impressed with how quickly the software continues to evolve and grow. With Engati all of our support tickets have been resolved extremely quickly.

Anum Ishtiaq

Customer Service Supervisor, iMile

"Engati has been very helpful in making it easy to build and deploy bots. With Engati we are able to engage more users than before on multiple channels"

Learn how to make the most of conversational commerce

E Commerce Template

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Orci ut rhoncus purus amet. Tellus id consequat

E Commerce Template

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Orci ut rhoncus purus amet. Tellus id consequat

E Commerce Template

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Orci ut rhoncus purus amet. Tellus id consequat

View All

Latest articles

DRIVE TO REIMAGINE

Cart abandonment - Here’s how you solve it

If you operate eCommerce companies, your greatest fear is probably not a zombie apocalypse or an evil, murderous clown. It’s more likely that your greatest fear is cart abandonment.
View More
Jeremy DSouza
Feb 26
11-12 mins
About Engati

We, at Engati, believe that delivering poor customer experiences can make or break your brand.

Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.

Platform
what we provide
Engage with AutomationRetain with AgentsWhatsApp ChatbotShopify Chatbot
what we enable
Omni Channel EngagementMulti-Lingual ConversationsTrainable IntelligenceExtensible Integrations
SOLUTIONS
Industries transformed
EducationeCommerce & RetailInsurance & BankingTravel & HospitalityGovernment
Learn More
BlogsGlossaryEngati CXCustomerseBooks
Company
About UsWe're hiring
NewsPartnersSecurityContact Us
Customers
Pricing
GET STARTED
TutorialsDeveloper DocsBot MarketplaceWebinars
All Services Operational
© 2021 Engati. All rights reserved
Terms of UsePrivacy Policy