Embrace conversational selling with your E-commerce chatbot

Name: eCommerce chatbot | eCommerce bot
Brand: Engati

Recommend products, drive sales and answer customer queries with your E-commerce chatbot. Use your E-commerce bot to handle questions about products, policies, and more!

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Powering conversational commerce globally

and many more ..

Benefits of an E-commerce AI chatbot

15%

increase in profits

40%

boost in conversion rates

60%

customers prefer talking to a bot pre purchase

Case study

How LivSpace skyrockets its customer
satisfaction.

Challenge
With millions of followers across channels, LivSpace found it difficult to scale engagement across channels.

Solution
With Engati’s omnichannel capabilities, Livspace could deploy the solution on the customer’s preferred channel, to further enhance customer experience

79%

Interactions handled by  the bot

89%

reduction in resolution time

45%

users happy with the customer service provided

3x your revenue with Chatbots and Live Chat

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How can Engati help you?

Shorten the sales cycle

Narrow the gap between awareness and purchase with highly-personalized product recommendations and interactions that convert prospects into paying customers.

Reduce your churn

Convert detractors into promoters through proactive, automated customer service and watch your customer base multiply.

Get Started

With built-in templates, drag-and-drop design, and an intuitive UI, you’ll be building custom bots in no time.

visit store

Order Taking

Logistics chatbot template

Product recommendation

Food and Beverages

Featured resources

DRIVE TO REIMAGINE

Cart abandonment - Here’s how you solve it

If you operate E-commerce companies, your greatest fear is probably not a zombie apocalypse or an evil, murderous clown. It’s more likely that your greatest fear is cart abandonment.

Jeremy DSouza

• Feb 26 • 12 mins read

ABOUT ENGATI

We, at Engati, believe that the way you deliver customer experiences can make or break your brand.
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Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.