How LivSpace skyrockets customer satisfaction by 45%
With millions of followers across channels, LivSpace found it diicult to scale engagement across channels.
The bot answers incoming queries 24/7 while also collecting user details to further shorten the sales cycle.Along with the bot, LivSpace quickly onboarded multiple agents on the platform to answer complex questions through Live chat with omnichannel capabilities.
interactions handled by the bot
reduction in resolution time
decrease in response time