Customer success powered by the Engati experience

Businesses across all industries and verticals trust Engati to acquire, engage and retain customers.

Sign up for free
Schedule a demo
Customer Hero Image

Trusted by thousands of fast-growing businesses

PWC LogoiMile LogoLivspace LogoGtt LogoL&T LogoUK Cabinet LogoJack Daniel's LogoGSK LogoTokio Marine LogoCIPLA Logo
PWC LogoiMile LogoLivspace LogoGtt LogoL&T LogoUK Cabinet LogoJack Daniel's LogoGSK LogoTokio Marine LogoCIPLA Logo

and many more ..

Grey Triangle Design

Customer success stories

Tokio Marines Nichido Fire Insurance

Challenge
Optimize processes by providing insurance policy quotes, tracking claims, and renewing requests online.

Solution
Multichannel solution to serve clients by answering FAQs round the clock, effectively working as a stream for lead generation.

Tokio Marines Nichido Fire Insurance Image

71%

queries answered by the bot

78.5%

visitors converted to MQLs

UK Cabinet Image

Cabinet UK

Challenge
Encourage and engage students to take up STEM projects within the community.

Solution
Interactive web solution deployed in less than 2 weeks to engage and support students with their community project.

43.5%

increase in student engagement

77%

students completed the workflow

Garasi

Challenge
With the huge inflow of repetitive queries coming, it was difficult to scale and attend to these customers in real-time.

Solution
With Engati’s omnichannel feature, they were able to deploy the bot on Facebook Messenger was able to handle 3x users than the agents.

Garasi

87%

Queries were answered by the bot

77%

Reduction in response time

3X

Users Handled By bot

3x your revenue with Chatbots and Live Chat

Schedule a demo
Mall Emirates Image

Mall of Emirates

Challenge
Enhancing customer engagement and retention rate was becoming increasingly difficult due to the high volume of incoming customer queries.

Solution
WhatsApp solution to increase customer retention by training chatbot with FAQs and handing over complex queries to live agents.

25%

retention rate

87%

reduction in response time

33.3%

queries answered by the bot

99%

Resolution SLA

iMile

Challenge
Handling customer queries regarding delivery and shipment tracking to meet demanding customer expectations.

Solution
Solution deployed on multiple channels to handle majority of incoming requests in both Arabic and English to boost agent productivity.

Mall of Emirates Image

53.3%

users preferred Arabic over English

6X

more users handled by bot than live agent

Qatar Insurance Company - Case Study

Qatar Insurance Company

Challenge
Scaling support to handle large volumes of queries while reducing extended wait times.

Solution
Web solution that was easily integrated with current IT systems to generate quotes, renew policies, manage claims, and answer queries.

62%

queries were answered by the bot

88%

increase in customer engagement

3x your revenue with Chatbots and Live Chat

Schedule a demo

What our customers are saying

Anum Ishtiaq

Anum Ishtiaq

Customer Service Supervisor, iMile

"Engati has been very helpful in making it easy to build and deploy bots. With Engati we are able to engage more users than before on multiple channels"

Alysha Lobo

Alysha Lobo

CovidAsha Team

“We are extremely grateful to the team at Engati for providing us with their platform and the engineering power to build this bot in a matter of a few days. The platform offers ease of use to folks with little or no experience in bot building.”

Varun Kumar Mungara

Varunkumar Mungara

VP - IT & MIS, Qatar Insurance group.

"Engati Chatbot not only works for general FAQs but also serves as a selling channel for us. The team has helped us by enhancing the product with important features & customizations that added value for us"

George Hanshaw

George Hanshaw

Director of eLearning solutions at Los Angeles Pacific University

"Engati has worked really well for us. Their chatbots make it easy to create individualized learning experiences"

Mask Group

Jeroen van der Linden

CEO | Co-Founder Bot Implementation

"Engati is a very robust & easy-to-use multichannel platform.Their great service, unique technical flexibility makes everything possible without the need for in-depth development expertise and a highly flexible off-the-shelf solution."

Anisha Panwar

Anisha Panwar

Assistant Manager, PwC

"The Engati platform is so easy to use, no code and efficient. We are especially impressed with the Dashboard feature where it manages all the user inputs and the user can extract reports as per his requirement. Also, the support service is appreciable.'

Hear from them on their success with Engati

Recognised by

Quality Choice Badge

Crozdesk

Top ranked solution

Happiest Users Badge

Goodfirms.co

Top AI company

Top AI Company Badge

Crozdesk

High user
satisfaction

Live Chat Software Badge

SOFTWAREWORLD

Top rated Live Chat software

Accolades & Mentions

Inc LogoCapterra LogoCMSWiRE LogoG2 LogoCIO Logocrozdesk Logo
Accolades and Mentions Image
Close Icon
Request a Demo!

Get started on Engati with the help of a personalised demo.

Thanks for the information.
We will be shortly getting in touch with you.
Please enter a valid email address.
For any other query reach out to us on contact@engati.com
Close Icon
Congratulations! Your demo is recorded.

Select an option on how Engati can help you.

I am looking for a conversational AI engagement solution for the web and other channels.

I would like for a conversational AI engagement solution for WhatsApp as the primary channel

I am an e-commerce store with Shopify. I am looking for a conversational AI engagement solution for my business

I am looking to partner with Engati to build conversational AI solutions for other businesses

continue
Finish
Close Icon
You're a step away from building your Al chatbot

How many customers do you expect to engage in a month?

Less Than 2000

2000-5000

More than 5000

Finish
Close Icon
Thanks for the information.

We will be shortly getting in touch with you.

Close Icon

Contact Us

Please fill in your details and we will contact you shortly.

Thanks for the information.
We will be shortly getting in touch with you.
Oops! Looks like there is a problem.
Never mind, drop us a mail at contact@engati.com