Winner - Best Artificial Intelligence Driven Technology Solution
82%
Booking inquiries handled by the bot
37%
Cost saved by automating support inquiries
50%
Reduction in manpower
30%
Increase in appointment bookings via chatbot
Automate your Healthcare Business with Engati
Automate your business on WhatsApp with Engati
Frequently Asked Questions
Healthcare chatbots help doctors as well as administrative staff automate routine tasks and focus on ones that require immediate and precise attention. This gives complex cases more priority and attention.
Yes, absolutely. Hospitals use chatbots for multiple use cases such as helping new patients book appointments, and discover the kind of services provided which cater to their needs. Existing patients have the convenience to download lab reports, book follow up appointments and gain insights with little to no effort via a chatbot on an app like WhatsApp.
While the term specifically means automating any task in the healthcare space, chatbots specifically can be utilised to help patients communicate with the healthcare organisation 24/7 on a channel and language of their choice. To know more, you can sign up and talk to us.
A medical AI chatbot is a structured flow of generative ai technology that can handle a vary range of tasks like booking appointments, bill payments, patients history, medical awareness and more. To know more, sign up here - https://app.engati.com/admin/get-started
A chatbot cannot diagnose a disease, however, it helps provide first aid or first contact information to decrease impact. Only the professional opinion of a doctor should be considered to diagnose diseases. A chatbot can however, assist a patient, get in touch with a doctor, book an appointment and provide reassurance.
Engati's platform provides the capability for companies to create chatbots with zero coding involved. Our bot templates give our customers a great framework which they can customise according to their needs. You can sign up to chat with us and know more.
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