We are not a Hap(less)Tik, we are Engati, the 2021 global best AI technology platform

If you’re looking for something better than a Haptik chatbot, you’re in the right place. Design, build, and control your bot with Engati now!

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Winner - Best Artificial Intelligence Driven Technology Solution

CODiE Winner Logo

Thousands of global businesses pick Engati over Haptik

PWC LogoiMile LogoLivspace LogoGtt LogoL&T LogoUK Cabinet LogoJack Daniel's LogoGSK LogoTokio Marine LogoCIPLA Logo
PWC LogoiMile LogoLivspace LogoGtt LogoL&T LogoUK Cabinet LogoJack Daniel's LogoGSK LogoTokio Marine LogoCIPLA Logo

and many more ..

Engati offers much more than Haptik chatbots
A head-to-head comparison on G2

Drag & drop UI

Yes

Yes

Google integrations

Yes

NO

Docusense technology

Yes

NO (Really?)

(Really?)

Agent group chat

Yes

NO (You don’t have this too?)

Video + voice calling

Built-in

Through Integrations

WhatsApp chatbot offer

3 + 1 months

1 month

An obvious choice?

Yes

Absolutely not

As per G2, Engati beats Haptik across the board

Meets Requirements

9.4

8.2

Ease of Use

9.8

8.9

Ease of Setup

9.6

8.5

Ease of Admin

9.4

8.9

Quality of Support

9.8

9.1

Ease of Doing Business With

9.6

9.3

Product Direction (% positive)

10.0

9.7

This comparison table is available on G2*

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Case Study

CovidAsha

Challenge
Connect users seeking immediate assistance to providers of critical supplies such as medicines and oxygen easily

Solution
Omnichannel artificial intelligence bot available in 7 languages to provide immediate assistance across popular social media

Case Study CovidAsha Image

3

day Go-To Market Time

350

daily active users find solutions helpful

91%

users preferred communication via messaging apps

Podar Education Image

How Podar Education optimizes the admissions process.

Challenge
To streamline incoming admission queries and integrate with systems to store leads. 


Solution
With Engati’s conversational modeler and trainable intelligence, Podar was able to answer queries directly via the bot before it reached agents.

79%

Queries answered by the bot

31%

Users were converted to MQLs

How LivSpace skyrockets its customer satisfaction

Challenge
With millions of followers across channels, LivSpace found it difficult to scale engagement across channels.

Solution
With Engati’s omnichannel capabilities, Livspace could deploy the solution on the customer’s preferred channel, to further enhance customer experience

Livspace Case Study Image

79%

interactions handled by 
the bot

89%

reduction in resolution time

45%

users happy with the customer service provided

Build your WhatsApp Chatbot in 10 mins!

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Recognised by

Quality Choice Badge

Crozdesk

Top ranked solution

Happiest Users Badge

Goodfirms.co

Top AI company

Top AI Company Badge

Crozdesk

High user
satisfaction

Live Chat Software Badge

SOFTWAREWORLD

Top rated Live Chat software

Why our customers prefer Engati over Haptik chatbots

Anum Ishtiaq

Anum Ishtiaq

Customer Service Supervisor, iMile

"Engati has been very helpful in making it easy to build and deploy bots. With Engati we are able to engage more users than before on multiple channels"

Alysha Lobo

Alysha Lobo

CovidAsha Team

“We are extremely grateful to the team at Engati for providing us with their platform and the engineering power to build this bot in a matter of a few days. The platform offers ease of use to folks with little or no experience in bot building.”

Varun Kumar Mungara

Varunkumar Mungara

VP - IT & MIS, Qatar Insurance group.

"Engati Chatbot not only works for general FAQs but also serves as a selling channel for us. The team has helped us by enhancing the product with important features & customizations that added value for us"

George Hanshaw

George Hanshaw

Director of eLearning solutions at Los Angeles Pacific University

"Engati has worked really well for us. Their chatbots make it easy to create individualized learning experiences"

Mask Group

Jeroen van der Linden

CEO | Co-Founder Bot Implementation

"Engati is a very robust & easy-to-use multichannel platform.Their great service, unique technical flexibility makes everything possible without the need for in-depth development expertise and a highly flexible off-the-shelf solution."

Anisha Panwar

Anisha Panwar

Assistant Manager, PwC

"The Engati platform is so easy to use, no code and efficient. We are especially impressed with the Dashboard feature where it manages all the user inputs and the user can extract reports as per his requirement. Also, the support service is appreciable.'

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