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How Engati’s chatbots can help you

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Case study

Garasi

Garasi

Challenge
With the huge inflow of repetitive queries coming, it was difficult
to scale and attend to these customers in real-time.

Solution
With Engati’s omnichannel feature, they were able to deploy the bot on Facebook Messenger was able to handle 3x users than the agents

87%

Queries were answered by the bot

77%

Reduction in response time

3X

Users Handled By bot

How Qassim University modernizes education

Challenge
With thousands of followers across multiple channels, it was difficult for Qassim University to engage users and answer their queries promptly.

Solution
With Engati’s no-code conversational modeler, Qassim university's bot caters to questions regarding admissions, scholarships, student communities, faculties, etc.

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90%

of queries answered without agent assistance

30X

users handled by the bot

88%

improvement in response time

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3x your revenue with Chatbots and Live Chat

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