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USERS SERVED / DAY
Burmese over English
How Ananda offers quality service during the pandemic
Provide high quality digital solutions while working from home.
Multilingual Facebook Messenger solution integrated with current on-premise contact center to support customers daily.
users preferred Arabic over English
More users handled by bot than live agent
How iMile optimizes supply chain operations and logistics
Handling customer queries regarding delivery and shipment tracking to meet demanding customer expectations
Solution deployed on multiple channels to handle majority of incoming requests in both Arabic and English to boost agent productivity