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Webinars on Chatbots and live chat for Cx

Bots vs. Live Chat:
The customer engagement showdown

Chatbots or live chat?

That is the question. One that has been haunting all CX professionals in the past couple of years. Well, It's time to find the answer.

Join us on Tuesday, 9th February 2021 at 8:30 AM CDT (8 PM IST) for the customer engagement showdown, where we reveal the best tool for customer engagement.

Previous webinars on AI, CX, Automation and Chatbots

Bots Vs Live Chat:
The customer engagement showdown

Bots or Live Chat?
That’s a question that’s been on everyone's mind. We have teamed up with CX Accelerator’s Nate Brown, to show you which customer experience tool is the most effective for your businesses.
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Automate marketing campaigns with WhatsApp

If you want to learn how to automate marketing campaigns through WhatsApp, you’ve come to the right video. We've teamed up with Bot implementation institute's, Jeroen van der Linden on why you need to implement a WhatsApp chatbot and how to build it using Engati.

Learn to build a WhatsApp chatbot for customer support

How do we engage the always-on customer?
By providing real-time support at all times without fail. We’ve teamed up with CX Author, Laura Patterson on how to engage and support customers with a WhatsApp chatbot.

Answering complex customer questions in real-time

Delight your customers by answering their most complicated questions in real time, with no delay. We have CX expert, Dennis Wakabayashi, joining us to help you craft fantastic experiences for your customers.

Digital Transformation through WhatsApp chatbots

Stand out in the digital storm by leveraging the power of a WhatsApp chatbot. We’ve teamed up with CX & Marketing Keynote Speaker, David Avrin to help your business prosper in the current age of digital transformation.

WhatsApp marketing & customer service automation with Engati

Get trained on how to build your very own no code WhatsApp chatbot from scratch to ramp up your marketing efforts and take your business to new heights in spite of this pandemic

Build a no-code WhatsApp chatbot with Engati

Watch & learn what you could do with Engati on WhatsApp. Join Rahul, Drishti and Ryan as they explore the space of WhatsApp chatbots and how one can improve customer experience effortlessly

Customer experience for the future - Virtual panel discussion on Engati CX

Watch some of the world famous CX influencers like Shep Hyken, Colin Shaw, Elise Quevedo and Dan Gingiss talk to Engati on the future of customer experience. A must watch for anyone focused on CX

See what Engati chatbot can do for you

customer support chatbot

Comprehensive Customer Support

Create chatbots that cost-effectively streamline your customer support process from automated replies to live chat agents

sales and marketing chatbot

Automated Sales & Marketing

Create chatbots to offer an instant & interactive way for customers to Interact with your brands, get 24x7 recommendations & complete transactions

ITSM chatbot

Service Management (ITSM)

Increase service level satisfaction for your internal customers by providing a 24x7 bot to address IT service support queries and a range of simple tasks

HR chatbot

Intelligent Human Resources

Embrace the future of people management with a chatbot that automates hiring & on-boarding and offers instant responses to employee queries

transaction enquiries chatbot

Automated Transaction Enquiries

Embrace the future of transaction reporting via conversational AI and significantly reducing support calls & queries

conversation AI chatbot

Conversational Commerce

Create chatbots that provide the best in new age conversational commerce by helping with product search, recommendations & payments

Amazing Features that make us #1

e.Sense Proprietary NLP

Proprietary optimized machine learning based NLP with advanced Intent & Entity Recognitions

Conversation Flow Builder

Best in the business. Building conversation flows is now as easy as drawing user journeys

Integrations

Advanced Integration framework for JSON Rest APIs with many OOB standard Integrations

Multilingual

Extensive support for building bots that can easily operate in multiple languages

Omnichannel

Build once and Deploy across 14+ channels including website, mobile and social media

Bot Building & Solutions

Customizations & Bot Building from our experts at a very competitive 32$ per hour

A lot more here

Accolades and Testimonials

indian retailer

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