Blogs on Chatbots, Live Chat, AI & Customer Experience

Editor’s Picks

Drive to Reimagine

How to improve your Shopify conversion rate dramatically

If your conversion rate isn't high, trying to send more traffic to your store might be a waste. Here's what you can do to improve your Shopify conversion rate.

Jeremy DSouza

Oct 4, 2021

5-6 mins

Drive to Reimagine

How to create a WhatsApp Chatbot in 6 easy steps [for free]

You can build your very own smart WhatsApp chatbot without writing a line of code. Evolve into an expert bot-builder now. Just follow this 6-step guide!

Engati Team

Oct 18, 2021

8-10 mins

Future of CX

Don't let your customers fall in the expected experiences gap

Shep Hyken cautions you against allowing your customers to fall into the expected experiences gap; the gap between the experiences they have with the companies they love & their experiences with your company.

Shep Hyken

Aug 10, 2020

3-4 mins

Drive to Reimagine

Chatbot applications in education. Can they teach us?

With healthcare concerns rising, students and parents are turning towards e-learning. See how bots simplify online learning and make it easier for students and faculty!

Engati Team

May 22, 2021

9-10 mins