Struggling to craft your customer experience strategy? CX expert, Ben Motteram, helps you develop the perfect CX strategy for your organization in this article. Check it out now.

Adriana Tica, an expert marketer with a decade of experience in the field, talks about the manner in which you should communicate with your customers in order to survive and thrive in a crisis.

A thought-leader and visionary in the cognitive and analytics space, Shailendra Kumar talks about facial recognition technology, how it can be used and the ways in which it could impact our lives.

Shep Hyken follows up on his previous article on taking an extra step to delight your customers with a new one revolving around amazing them by paying attention to them.

MD of Eglobalis Information and co-founder of the European Customer Experience Organization, Ricardo Saltz Gulko talks about the fundamentals for increasing the adoption of technology and services.

CX expert, Ben Motteram, talks about developing a CX program of work and shows you exactly how to compile and prioritize the CX initiatives planned within your company.

With increasing amounts of data, Aghiath Chbib believes that to have greater control of our data, we need to employ tools such as on-premise chatbots and AI-powered cybersecurity solutions. Here are his insights on enhancing cybersecurity with AI.

Shep Hyken, whose CX insights are sought after by Lexus, American Express, Shell Oil, and many other companies, talks about taking the extra step and putting in extra effort to amaze your customers.

The CEO of TransformX, a human-centric digital transformation firm, Javaid Iqbal talks about digital mindsets and the need for AI. Catch the exclusive interview on Engati CX.

Understanding the patient’s needs is going to be the future of the pharmaceutical industry. Read to learn how to satiate their ever-growing inquisitiveness to define your business’ success.

In this episode of Engati CX, Hussein Dajani, the General Manager of Digital and Customer Experience at AMI, Nissan Motor Co, joins us to talk about revolutionizing the automobile industry.

We explain the components of Hbase in order to show you how to scale it up and get it to handle millions of datapoints, returning results in a few milliseconds. Read on.

We show you how to use git to get your work done in a consistent and productive manner. We also take you through some of the best git branching strategies there are.

Learn how artificial intelligence can speed up and streamline your recruitment process. Dive into this article and learn all you need to know about hiring in the age of AI.

Today, we’re giving you tips on how to craft a perfect script that flows smoothly. Are you ready to take a few steps to improve your chatbot’s performance and boost interactions? Let’s get started!

Ted Rubin, leading Social Marketing Strategist and CMO of Photofy shares his valuable insights on the important of Return on Relationship with us in this episode of Engati CX.

Catch Bernie Borges, B2B sales expert and Chief Customer Officer of Vengreso, as he talks about developing B2B relationships and selling in a better manner.

Imagine a world where customer data is safe at all times. Unfortunately, that’s not the world we live in right now. Here’s what financial institutions can do to protect their customers.

NLP has reached the ‘image net’ moment. This means there is an increasing ability to crack complex language problems with the newer language models.

Learn all about shift from traditional marketing strategies and mobile marketing with John Andrews in this episode of Engati CX.