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Limited Time Offer - WhatsApp automation chatbot now available at a reduced price - 180 USD for 10K messages, 250 USD for 30K messages, 320 USD for 100K messages, all inclusive
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Why you need Engati's chatbots and live chat for your telecom company

Why you need Engati's chatbots and live chat for your telecom company

From reduced costs to increased customer support agent productivity. Here's what Engati Live Chat and chatbot solutions bring to your telecom company.

Jeremy DSouza
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5
min read
How Live Chat can help increase customer retention

How Live Chat can help increase customer retention

What’s the secret formula to increasing your customer retention? The faster the resolution, the higher the retention. Engati Live Chat makes this possible.

Aishwarya Sankhé
|
5
min read
Getting inside the customer's mind

Getting inside the customer's mind

Ever wonder what your customers actually want? Colin Shaw helps you get into their mind and shows you how to leverage this information for your business.

Colin Shaw
|
7
min read
Why Customer Experience Leads To Word-Of-Mouth Marketing

Why Customer Experience Leads To Word-Of-Mouth Marketing

Customer experience wizard, and Titan of CX, Dan Gingiss shares his exclusive insights on how creating superb customer experience leads to word-of-mouth marketing.

Dan Gingiss
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3
min read
Why you need to connect with customers in their own language

Why you need to connect with customers in their own language

The globalization of businesses allows customers from all over the world to engage with their favourite brands. However, there needs to be a homogenization of brand communication in the local language to avoid brand-customer dissonance. Here's why you need to connect with customers in their own language.

Aishwarya Sankhé
|
3
min read
Why you need to integrate your live chat software with your CRM

Why you need to integrate your live chat software with your CRM

Should you integrate your live chat software with your CRM? How does it help your business (and your customers)? See how it drives customer loyalty right here.

Jeremy DSouza
|
3
min read
Multilingual chatbots: Everything you need to know

Multilingual chatbots: Everything you need to know

Why you need a multilingual chatbot to connect with your audience in a deeper manner and the best practices involved in building your own mutilingual bot.

Jeremy DSouza
|
6
min read
Ritualizing the customer experience

Ritualizing the customer experience

Customer experience guru, Shep Hyken talks about the importance of ritualizing customer experiences and making sure they happen consistently, every time.

Shep Hyken
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2
min read
2 powerful, low-investment ways to ride the conversational automation wave

2 powerful, low-investment ways to ride the conversational automation wave

The way we interact with tech influences how we market products. It's time to hop on the conversational automation wave in 2 powerful, low-investment ways.

Aishwarya Sankhé
|
3
min read
Best white label chatbot and live chat platform

Best white label chatbot and live chat platform

Interested in getting into conversational automation? Want to know which is the best white label chatbot and live chat platform? Find all the answers here!

Jeremy DSouza
|
5
min read
5 advantages of adding live chat to your website

5 advantages of adding live chat to your website

In the spectrum of CX tools, live chat falls in the middle between emails and phone calls, and it's gaining popularity. Here are 5 advantages of adding live chat to your website.

Aishwarya Sankhé
|
5
min read
7 ways to increase conversions with live chat

7 ways to increase conversions with live chat

Live chat goes beyond customer service. See how live chat can help you increase your conversions in these 7 powerful ways.

Jeremy DSouza
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5
min read
Engaging with global customers

Engaging with global customers

The increase in global competition with the liberation of cross-border movements of resources is driving the need to expand customer bases on a global scale. How can we achieve this? By successfully engaging with global customers. Here's our guide on how to do so.

Aishwarya Sankhé
|
4
min read
Easiest way to start a conversational AI company: Engati White Label

Easiest way to start a conversational AI company: Engati White Label

Start your own conversational AI compay with your brand, your colours and your pricing plans with Engati White Label. Your brand, our platform: the perfect fit.

Jeremy DSouza
|
4
min read
How to strengthen your branding for the age of automated buying

How to strengthen your branding for the age of automated buying

The combination of smart algorithms has transformed the buying process. Here's Steven Van Belleghem on how to strengthen your branding in the current competitive age of automated buying. Read how.

Steven Van Belleghem
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5
min read
Overcoming the largest challenges of customer satisfaction

Overcoming the largest challenges of customer satisfaction

Customers interact with your business every single day, so it's our job to keep customers engaged and satisfied. Here's how to overcome the largest challenges of customer satisfaction.

Aishwarya Sankhé
|
5
min read
How to enhance your customer's memory of their experience

How to enhance your customer's memory of their experience

Colin Shaw helps you understand how your customers' memory works. He talks about the different types of memory and even shows you how to enhance their memory of their experience with you.

Colin Shaw
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7
min read
4 tactics for localizing customer engagements

4 tactics for localizing customer engagements

Get your customers to accept you as one of them, rather than treating you as an outsider. Localize your customer engagements with these 4 tactics today!

Jeremy DSouza
|
4
min read
Live chat support: The complete guide

Live chat support: The complete guide

Everything you need to know about live chat support — from the advantages of using it, to the best practices associated with it. Learn all about live chat here.

Jeremy DSouza
|
9
min read
The last customer on Earth

The last customer on Earth

What if there was only 1 customer left on planet Earth? What would you do to make to ensure that their loyalty doesn't die? Shep Hyken urges you to treat all your customers like they're your only customer.

Shep Hyken
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2
min read

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