A chatbot template that allows customers to learn and choose from different types of policies.
Winner - Best Artificial Intelligence Driven Technology Solution
Insurance chatbot template helps you collect the required user information. Integrate the bot with your CRM system to generate a quote and share it with the customer
With the insurance bot, users can easily check & file claims. Collect the required information from the user and integrate with the system for verification and processing the claim
Send premium reminders, claim status updates, policy renewal alerts and more on WhatsApp and other social channels using the chatbot
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How QIC has increased engagements Tenfold
With over 2.5k daily incoming users from multiple channels and regions, it was becoming increasingly diicult for QIC to attend to every user. This led to longer waiting times and higher customer attrition.
QIC integrates Engati easily with their platform and legacy systems to answer repetitive queries and provide 24/7 support.All required information around claims, policies, and quotes are captured and processed by the bot reducing calls to agent with improved engagements.
Queries that were answered by the bot
The bot could handle 3x more users than agents.
Conversations were handled by the bot
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