Table of contentsKey takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology
Open any website right now, you’ll see a pop-up on your screen initiating a conversation with you. We find ourselves stuck amongst many chatbot conversations, with or without knowledge, for different reasons and on various channels.
Hence, most business owners have already recognised contemporary chatbot obsession and incorporated them into their business. People are fond of communication and instant messaging. Therefore, you see most of the industries today trying their luck by incorporating AI and building chatbots.
The statistics on the top 10 apps in the world prove it – all our favourite apps are social to some extent and almost two-thirds of them are instant messengers. So the popularity of chatbots is rising!
The numbers speak volumes:
275 million users, in the U.S. alone, are the users of the Kik platform – one of the chatbots platforms operating these days, claiming over 20,000 bots on its platform. Amazon's Alexa passed 15,000 skills, up from 10,000 in February a 50% increase in less than six months. There are currently more than 300,000 active Facebook Messenger Chatbots, Twitter may have 48 million bot accounts.
So on the consumer side, over 59% of the Millenials and 60% of Gen Xers in the U.S have interacted with chatbots. According to a Facebook survey, about 53% of customers say they’re more likely to shop with a business that they can reach out to via chat.
Take a look at Sephora, their Messenget Bot increased the average user spend to $50 or more, while Tommy Hilfiger’s use of a Facebook chatbot resulted in about 87% rate of returning customers!
Build a chatbot in 10 minutes using chatbot building platforms!
Chatbot building platforms have taken off the inconvenience of coding a bot or hiring a developer to create a traditional chatbot for your business. You can build a no-code chatbot using these platforms under 10 minutes.
The key aspects of machine learning and language programming are incorporated into the platform, and therefore all that you have to do is customize the conversation flow and train the bot for the tasks that you want it to perform.
Designing these bots is as simple as dragging and dropping from a set of pre-defined functionalities, with some scope to modify and customize them for your specific business objectives. Create a chatbot using a simple to understand interface without the need to write even a single line of code! It can’t get easier than this!
We’ve got something good coming to you!
Chatbot comes with many benefits and 80% of companies are integrating chat support in their customer service and marketing strategy. If you’re an entrepreneur or a business person looking out for ways to integrate a chatbot with your website, come e-visit our first-ever Webinar featuring our expert who will guide you through every step of robust bot-building, give you deeper insights on chatbot technology and even address your queries!
Why is the webinar helpful?
Events provide you the chance to learn and advance your knowledge, so that you can grow your performance in your business. Webinars give you an opportunity to learn, as you would at an in-person event. Webinars are a great opportunity to learn from, and communicate with the experts. These e-meetings give you a platform to share and gain valuable knowledge with people worldwide, almost like a hub of pure informational exchange.
Some of the ways in which this webinar will benefit you are:
The agenda of the webinar
A little about our expert
This webinar will be led by our expert, Kinshuk Kar, the Senior Director - PM and Solution Engineering of Engati. He has prior experience in building and running a privacy focussed mobile app startup in the consumer space. He also contains a full-stack tech experience in the domain of mobile device management digital security.
He is extremely passionate about all things tech and its potential to revolutionise how we live. So come, learn from the expert!
Value proposition of this webinar
In this webinar, you’ll learn:
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