Cinema

The bot catalogues movie options for users to select from based on date preference selected by user and allows user to proceed to payment and checkout

Template Details

Made by

Team Engati

Category

Entertainment

Capabilities

Booking

Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

Payments

Collect payment via Stripe integration, a PCI DSS compliant payment gateway, in case of prepaid orders

Case Study

How Global Village boosts satisfaction rates among visitors

Challenge

Since its inception, Global Village has been conducting a variety of on-going activities and events but were finding it difficult to market to visitors. Additionally, they had queries coming in from multiple channels, which they were not able to handle.

Solution

The ability of the bot to answer 24/7 with multichannel assistance helped them in marketing to consumers having various spoken languages.

How Global Village boosts satisfaction rates among visitors

48%

users preferred Arabic over English

82%

queries answered by the bot

1.8x

more users handled by the bot