Drive to Reimagine

5 roles that chatbots are amazing at playing in media & entertainment

Engati Team
Jan 15
2-3 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Chatbots will rise quickly to complement the media and service landscape by creating new media opportunities, occasions, and forms of consumption and interaction. Thanks to their immediate, personal, and intimate nature, they’ll serve the sporadic but proliferating, intent-driven roles of micro-moments very well.

Roles of a chatbot

Now that chatbot technology has become so widespread, why won't the media and entertainment industry make the most of it? Moreover, they need to have the driving force that technology can provide. Their reach can increase exponentially if they make the correct use of artificial intelligence.

Imagine the amount of impact it will create once the audience gets to interact with the media and entertainment industry this way.

Here is an infographic that clearly shows the 5 roles an entertainment chatbot can play:

Roles of chatbots in media and entertainment
Roles of chatbots in media and entertainment

Create an entertainment chatbot with Engati

With Engati, you can create an entertainment and media bot that compliments you & your business. The sooner you start, the faster your media chatbot will start collecting customer data. Lead generation chatbot will help your business by generating new leads. Moreover, it will help you collect existing customer data sets and create necessary campaigns to retain them. With the coming of deep learning, the system has become even more interactive and friendly. We have taken conversation personalization to the next level with the help of AI and deep learning.

In fact, when you build your bot, you must ensure that your customers find it interactive. The best way to go about it is to select their native language and target accordingly. Engati's multilingual chatbot can support more than 50 international languages.

There is a lot to discover when it comes to technology and artificial intelligence, especially when you want to use chatbots for a unique use-case.

Register with Engati and explore the new wave of media with an entertainment chatbot.


Engati Team

At the forefront for digital customer experience, Engati helps you reimagine the customer journey through engagement-first solutions, spanning automation and live chat.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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