A chatbot template that caters to your banking needs in an interactive manner. It provides account related information, on going offers, helps you get an update on your cheque book and also takes you to travel booking facilities.
Template Details
Made by
Team Engati
Category
Finance
Winner - Best Artificial Intelligence Driven Technology Solution
Allow users to recharge and pay their bills via Stripe integration, a PCI DSS compliant payment gateway.
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Generate and share a quote by integrating the bot with cloud-based or on-premise legacy systems
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How XACBank streamlines financial services
Challenge
Since XAC Bank aims to provide comprehensive financial services with dignity and speed, they needed a solution that could keep up with their customers’ demands.
Solution
XAC Bank creates and trains its solution to answer queries around the nearest ATMs, internet banking, loans, cards, etc. with the help of Engati's conversational modeler.It scales engagements, improve accessibility and presence for users.
60.60%
queries answered by the bot
8x
users were handled by the bot
80%
the population prefers Facebook over other channels.
Engati Chatbot not only works for general FAQs but also serves as a selling channel for us.Through our website we are now offering insurance purchase and support. A majority of our customers are being served by the bots. So this is not just serving general FAQs but also serves as a selling channel for us which is going well.
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It is a product, service and a partnership we would like to grow eNgoma now belongs to the National Covid Response Committee and implemented Engati which helped in terms of reporting and in being able to monitor the current conversation and concerns of the public, which isn’t possible to achieve by using other systems like billboards, flyers etc. This has given us a huge reporting platform that can be fitted into the national reporting system.
Select an option on how Engati can help you.
I am looking for a conversational AI engagement solution for the web and other channels.
I would like for a conversational AI engagement solution for WhatsApp as the primary channel
I am an e-commerce store with Shopify. I am looking for a conversational AI engagement solution for my business
I am looking to partner with Engati to build conversational AI solutions for other businesses
How many customers do you expect to engage in a month?
We will be shortly getting in touch with you.
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