Banking chatbot

A chatbot template that caters to your banking needs in an interactive manner. It provides account related information, on going offers, helps you get an update on your cheque book and also takes you to travel booking facilities.

Template Details

Made by

Team Engati

Category

Finance

Winner - Best Artificial Intelligence Driven Technology Solution

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Why Engati is the preferred choice for global logistics companies?

Bill Payments

Allow users to recharge and pay their bills via Stripe integration, a PCI DSS compliant payment gateway.

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

Generate Quote

Generate and share a quote by integrating the bot with cloud-based or on-premise legacy systems

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The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

How XACBank streamlines financial services

Challenge

Since XAC Bank aims to provide comprehensive financial services with dignity and speed, they needed a solution that could keep up with their customers’ demands.

Solution

XAC Bank creates and trains its solution to answer queries around the nearest ATMs, internet banking, loans, cards, etc. with the help of Engati's conversational modeler.It scales engagements, improve accessibility and presence for users.

How XACBank streamlines financial services

60.60%

queries answered by the bot

8x

users were handled by the bot

80%

the population prefers Facebook over other channels.

Try us, you’re in good company

Varunkumar Mungara

VP - IT & MIS, Qatar Insurance group.

Engati Chatbot not only works for general FAQs but also serves as a selling channel for us.Through our website we are now offering insurance purchase and support. A majority of our customers are being served by the bots. So this is not just serving general FAQs but also serves as a selling channel for us which is going well.

Chilufya Musosha

Co- Founder, eNgoma

It is a product, service and a partnership we would like to grow eNgoma now belongs to the National Covid Response Committee and implemented Engati which helped in terms of reporting and in being able to monitor the current conversation and concerns of the public, which isn’t possible to achieve by using other systems like billboards, flyers etc. This has given us a huge reporting platform that can be fitted into the national reporting system.

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