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Chatbots and live chat for Healthcare
Learn how AI based chatbots can drive cost savings and positively impact healthcare efficiency
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The Big Idea
Healthcare is seeing big cost savings with the adoption of chatbots and live chat. Annual cost savings are estimated to reach $3.6 billion globally by 2022, up from an estimated $2.8 million in 2017.
New-age smart healthcare chatbots can record symptoms, diagnose ailments and even suggest medication. They can provide information on the side effects of medicines and terms of use. These new healthcare assistants can engage patients with a more personalised care. The future of healthcare includes:
- Medicine Reminders & Daily Health tips
- Lifestyle & Nutrition Guidance
- Doctor Searches
- Symptom Checker
- Clinic & Doctor Appointments
- Insurance Guidance
- Mental Healthcare Counselling
- Lifestyle & Nutrition Guidance
- Doctor Searches
- Symptom Checker
- Clinic & Doctor Appointments
- Insurance Guidance
- Mental Healthcare Counselling
90%
of U.S. Hospitals to use AI and Chatbots by 2025
50%
Reduction in cost of treatment through Bots
Features
Natural Language Processing
Calendar
Email & SMS
Request User Data
Payments
Live Chat
Benefits
To Businesses
High growth in User Engagement
Reduce Customer Acquisition cost
Automate Appointments & Initial Screening
Consolidate data from disparate Systems
To Customers
Book Appointments Easily
Fill out Prescription Information easily
Easy access to Information
Easy admission and discharge requests
Symptom Checker
To Businesses
High growth in User Engagement
Reduce Customer Acquisition cost
Automate Appointments & Initial Screening
Consolidate data from disparate Systems
To Customers
Book Appointments Easily
Fill out Prescription Information easily
Easy access to Information
Easy admission and discharge requests
Symptom Checker