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Drive to Reimagine

Which is the best AI chatbot platform according to customers?

Jeremy DSouza
.
Aug 17
.
2-3 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

With everyone asking which is the best chatbot platform on the market, we thought we’d let the customers decide.  

We can’t really say we were surprised when we heard roars of ‘Engati’. Our proprietary e.Sense NLP engine, multilingual capabilities, and cutting-edge technology has clearly turned some heads. But, that’s enough of us talking, it's time for you to hear directly from the customers themselves.

Stu Clott

Stu just started a YouTube channel called ‘The Business Stew with Stu’ and decided that he wanted to begin his YouTube journey by covering the best free chatbot platform on the market.

He decided to take Engati for a test drive, and let me tell you, he loved it!  

He proceeded to build not 1 but 2 powerful, intelligent chatbots and gave them a lot of personality. He particularly liked the chatbot templates available on our Bot Marketplace that help our users expedite the building process.

Another thing that took his fancy was our drag and drop user interface. It’s clean, it’s simple, it doesn't require any background in coding, and it enables you to build a fantastic business chatbot with ease.

Engati chatbot platform with a drag and drop user interface
Drag and drop chatbot flow builder

Stu had a great time using the various nodes available on his bot.... everything from sending carousels to requesting user data (lead generation, anyone?), and is excited to try out some of our premium features like our Google Calendar and Sheets integrations.

He also loves the fact that you can train your bot to respond to all the complicated questions that it was unable to answer.  

Quick tip:You don’t even need to spend your time manually training your bot for FAQs anymore. Just upload your knowledge base to your Engati chatbot, and our patent-pending DocuSense technology parses through it and delivers the relevant answers to your users.

According to Stu, websites of the future need to be all about interactive experiences. He believes that the interactivity and personalization that you get from an Engati chatbot could help take your business to a whole new level!

Unitel

Mukhbayar, a project manager at Unitel, one of the largest communication companies in Mongolia, tells you how he absolutely loves the Engati experience.

After evaluating all the chatbot platforms available, Unitel picked Engati because they decided that we have the best user interface on the market.

They love the fact that you don’t need any coding skills at all to use the Engati Chatbot platform and enjoy our functionality and our UI.

Herman Miller, PwC, KPMG, and more!

Herman Miller is thrilled that all their support tickets get resolved at warp speed with Engati. They’re also impressed by the speed at which our chatbot platform evolves with new features.

PwC enjoys our easy-to-use dashboard and is impressed by our prompt support.

Paragon Financial Group loves our Facebook bot, and is thrilled that they can import and export dialog files with ease.  

KPMG truly believes that we have what it takes to be crowned the best chatbot platform in the world.

Kickup thinks that it’s really easy to deploy their bot and link it on Facebook. In their own words, “Engati is BAE (before anyone else).”

The best chatbot platform

You’ve heard it from the customers themselves. They all believe that Engati is a fantastic platform, and they love using it!

It’s time for you to form your opinion. Try Engati and schedule a demo right now!

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Jeremy DSouza

Jeremy is a marketer at Engati with an interest in marketing psychology and consumer neuroscience. Over the last year he has interviewed many of the world's brightest CX, AI, Marketing, and Tech thought leaders for Engati CX.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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