Drive to Reimagine

7 prime reasons to invest in conversational automation

Engati Team
last edited on
October 30, 2023
5-6 mins

Table of contents

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7 Reasons to invest in conversational automation

The most remarkable transformation the digital revolution brought upon us is the need to collaborate. We saw hints of this back in 2006 with the release of Google Docs, which allowed users to write and collaborate in real-time.

As years passed and network speeds became faster, Cloud collaboration is now at an all-time high. It’s incredible what we can achieve when working together, learning together, and building together.

COVID-19 has been a catalyst for accelerated digital transformation. While one-stop solutions may be ideal for organizations, the ability to tap into multiple sources of expertise is what brings out the most impactful solutions. 

We’re at our best when we collaborate, and with our partners, we aim to deliver a superior customer experience for their clients. Whether that’s ensuring conversational automation has been embedded within current workflows to enhance customer experiences, using Live Chat to forge better connections, or simply becoming a source for market feedback to improve organizational health. Collaborating through partnerships will always bring out the best for global businesses looking to invest in this space.

As a Platform, we believe this is the right time to up the ante on our collaboration model. And we’re stepping these efforts up with our newest partnership program, the Preferred Partnership model. Here’s how it works.

The future of business

The primary focus of any organization is to be efficient. Businesses are constantly on the lookout for ways to optimize both internal and external workflows. Hence the massive shift towards AI-enabled automation in industries such as banking & insurance, e-commerce & retail, the public sector, manufacturing, warehousing, and more. 

Time is of the essence, and with the highest-in-class conversational tools, you can unlock access to a broader market to maximize profits without compromising on customer experience. Here's a quick guide on how to start your business!

Just as how our platform has created revenue streams during these unprecedented times, the Preferred partnership opportunity passes the baton for any solutions provider looking to build engaging conversational solutions in their respective domain. 

Our platform has achieved triple-digit ROI gains for our current partners, which speaks volumes of the market growth. Tapping into our newest partner program might just be the big break you need.

Now, this isn’t just any ordinary program. It’s the beginning of a relationship between your business and Engati. Your success is our success, so we’re willing to support you and your business every step of the way. 

Why partner with Engati

Leading the forefront with best-in-class features, like no-code deployment,  a secure, enterprise-level NLP Engine supporting native and custom integrations, Engati has strategically equipped partners with tools that keep businesses moving forward, thus increasing ROI. 

Here are a few ways Engati can benefit those in search of a good partner relationship.


Earn more revenue

Say goodbye to the days of cumbersome earning processes via commission models. And instead, say hello to direct earnings. As a preferred partner, you will be provided with “preferential pricing” and have the flexibility to create your own pricing strategies.

In addition, the revenue from value-added services to clientele around bot-building and solutioning will also help bolster your revenue. We encourage partners to use and expand the platform’s development process to create additional revenue streams not mentioned above.

If need be, our team would be glad to help you set up a robust pricing strategy by incorporating our learnings and experiences in this space. With our support, you can now set up your clients with a trusted, customizable, and intuitive solution to run and grow their businesses.


Access to a broader market

We understand how difficult it can be to onboard and nurture a customer, especially to those one not in favor of digitization. Our team of experts is on standby to back you up during all sales calls, transforming your leads into high-value customers having partner loyalty. 

We also provide marketing material to help you market product solutions to your customers on social media and other relevant channels where your customers meet. 


Our leads, your customers

With Engati’s upcoming Partner Directory, you have the opportunity to get showcased on our website. We understand that partners bring a lot of knowledge of current market affairs to the table, along with a long-standing experience of handling customers regionally and according to their specific industry needs. 

At Engati, we look to leverage this by passing relevant leads landing on our platform directly over to you to reap the benefits of having our leads as your customer.

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Learn the way you want

The Engati Preferred Partnership Program allows you to become a solutioning expert. You can now develop and test your skills with an extensive support system that includes tutorials and guides to enhance your technical and business expertise. 

You’ll also have a dedicated team of support to back you up as you start your journey with Engati. You can contact us through our dedicated support email and our website bot. Partner Support can help you navigate our Partner programs, resolve issues for your clients, and grow your Partner business. 


Enhance your employee experience

When finding a solutions partner, a determining factor is how it can drive productivity within the organization. Most platforms that are on the market require heavy coding that can quickly tire employees out. 

However, with Engati, bot-builders no longer have to rack their brains with testing and debugging the platform. The low-code platform takes care of it, driving productivity to an all-time high while enhancing your employee experience. 

Here are a few ways that we help partners and their employees to build better solutions.

  • Extensive integrationsYou can integrate Engati with your favorite tools and platforms. Ranging from native integrations like Google Calendar, Zapier, Salesforce, etc., to custom integrations, like Basic JSON API nodes, advanced JSON, and the Cloud2Enterprise Bridge for flexible deployment.
  • User-friendly platformThe Engati platform checks all of the boxes of being easy to use and interact with and responding in a human-like fashion with automated training, FAQ improvement, contextual responses, and more.With our state-of-the-art proprietary NLP Engine, Engati chatbots automatically improve with each response so that your teams don’t have to keep an eye on them. The DocuSense technology and enhanced sentiment analysis capabilities empower your chatbot to make complex decisions without human assistance.
  • 14 deployment channels Engati can serve your customers on their preferred channel. You can deploy the solution over 14 channels, including WhatsApp, Facebook Messenger, and Telegram.
  • Support for over 50 languages With only 25% of netizens understanding English, you can enable multilingual conversations with Engati’s NLP. We’ve equipped the NLP Engine to communicate in over 50+ languages, including Right-to-Left (RTL) languages like Arabic, Persian, Urdu, and Hebrew.


Your insights shape our platform

Joining our program means being a part of a community. With Engati, you have a platform to voice your opinions to better build and forge a partnership that meets your requirements. 

We look forward to building a forum for our partners to regularly check in with the partnership team to make your journey with Engati as seamless as possible. Your feedback and learnings from using the platform will enable us to align our product with the voice of your customers.

Conversational Automation: It starts with Engati

Getting started with Engati’s preferred partnership model is simple. Rather than creating an entirely new platform, all you have to do is provide our experts with details such as your official partner name and your existing clientele, and you’re good to go. We offer extensive personalized training and provide you with a WhatsApp number for easy deployment for onboarding. 

You set the pace of your deployment- the sooner you share these details, the faster it is for us to get you started and reap the rewards of our platform. We’ve seen some of our clients set up their partner portal and build solutions for clients in less than 2 days! It’s that simple. 

So, are you ready to partner up and experience what Engati’s Preferred Partnership program can do for you? Click here to learn more.

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Engati Team

At the forefront for digital customer experience, Engati helps you reimagine the customer journey through engagement-first solutions, spanning automation and live chat.

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