Grow your business with WhatsApp

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Winner - Best Artificial Intelligence Driven Technology Solution

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Leading brands in the Middle East trust us

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Why do you need WhatsApp automation & engagement for your business?

62%

Average growth in conversions on marketing campaigns

97%

Open rate for notifications and promotions on WhatsApp

54%

Average spike in resolved queries with WhatsApp automation

89%

Higher count of leads captured with WhatsApp chatbots

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Experience it live! Try out marketing campaigns & automation in action

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Automate your business on WhatsApp with Engati

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How our WhatsApp solutions can grow your business in the Middle East

Leverage social commerce to sell your products directly on WhatsApp

Deliver an end-to-end shopping experience allowing the customers to check your products and add them to cart directly on WhatsApp, without taking them to any other link

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Broadcast notifications to your customers & automate post-purchase queries

Use the WhatsApp business API to share updates and notifications with ready-made WhatsApp message templates that can be created in minutes

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Use WhatsApp message templates to share payment confirmations, order status & more

Announce your sales and discount campaigns to your customers over WhatsApp, allowing you to drive more conversions, earn more revenue, and gain more value from your AI chatbot

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Drive WhatsApp marketing campaigns with interactive buttons

You can send WhatsApp broadcasts to acquire more customers at a lower price than most other channels because of the higher engagement & conversion rates

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WhatsApp Business API automation for every Industry

Logistics

Region - Global
Functions : Order tracking, scheduling/rescheduling,
seller queries and complaints

89%

Reduction in support costs

97%

Queries handled at zero cost

50%

Increase in engagement

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eCommerce

Region - Global
Functions : Order placement, Order tracking, Returns, Refunds, Post sales support.

45%

Increase in CSAT score

89%

Reduction in resolution time

79%

interactions handled

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Healthcare

Region : North America
Functions : Appoint scheduling, canceling, calendaring

39%

Increase in CSAT with notifications and automation

45%

Increase in bookings with campaigns

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Education

Region : UK citizen services
Functions : Student engagement, STEM education, queries and services

43%

Increase in active usage

77%

Increase in CSAT  with engagement automation

56%

Increase in admissions with campaigns and lead generation

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Information Technology

Region : Global
Functions : Brand loyalty, customer engagement

9

Languages served

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Insurance

Region : Middle East
Functions : Customer acquisition, sales, policy issuance, renewals and service

79%

Costs saved on CAC

62%

Customer support queries handled

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Telecom

Region : Asia
Functions : Multilingual, Customer acquisition, eCommerce, Payments, Billing, Support

86%

more users engaged

18

million interactions/month

1800

merchant stores
oo

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Financial Services

Region : Asia
Functions : Customer acquisition, engagement, service and support

62%

Increase in CSAT with automation

45%

Increase in leads captured with campaigns

57%

Increase in active usage with reminders and retargeting

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Real Estate

Region : Middle East
Functions : Lead generation, Appointment booking, Responding to inquiries, Brochure distribution, Property listing, Campaigns

2‍

increase in leads

65%

increase in appointments

35%

reduction in closure time

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Automate your business on WhatsApp with Engati

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Case study

Derailing COVID-19 with CovidAsha

Challenge
Connect users seeking immediate assistance to providers of critical supplies such as medicines and oxygen easily

Solution
Omnichannel artificial intelligence bot available in 7 languages to provide immediate assistance across popular social media

Case Study CovidAsha Image

3

day Go-To Market Time

350

daily active users find solutions helpful

91%

users preferred communication via messaging apps

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With built-in templates, drag-and-drop design, and an intuitive UI, you’ll be building custom bots in no time.

Why customers love us

Anum Ishtiaq

Anum Ishtiaq

Customer Service Supervisor, iMile

Anum Ishtiaq

Anum Ishtiaq

Customer Service Supervisor, iMile

"Engati has been very helpful in making it easy to build and deploy bots. With Engati we are able to engage more users than before on multiple channels"

Alysha Lobo

Alysha Lobo

CovidAsha Team

“We are extremely grateful to the team at Engati for providing us with their platform and the engineering power to build this bot in a matter of a few days. The platform offers ease of use to folks with little or no experience in bot building.”

Varun Kumar Mungara

Varunkumar Mungara

VP - IT & MIS, Qatar Insurance group.

"Engati Chatbot not only works for general FAQs but also serves as a selling channel for us. The team has helped us by enhancing the product with important features & customizations that added value for us"

George Hanshaw

George Hanshaw

Director of eLearning solutions at Los Angeles Pacific University

"Engati has worked really well for us. Their chatbots make it easy to create individualized learning experiences"

Mask Group

Jeroen van der Linden

CEO | Co-Founder Bot Implementation

"Engati is a very robust & easy-to-use multichannel platform.Their great service, unique technical flexibility makes everything possible without the need for in-depth development expertise and a highly flexible off-the-shelf solution."

Anisha Panwar

Anisha Panwar

Assistant Manager, PwC

"The Engati platform is so easy to use, no code and efficient. We are especially impressed with the Dashboard feature where it manages all the user inputs and the user can extract reports as per his requirement. Also, the support service is appreciable.'

Anum Ishtiaq

Customer Service Supervisor, iMile

Jerrin Zachariah

Senior Digital Marketing Specialist Tokio Marine Insurance

Abdallah Ghanem

Chief Financial Officer and Managing Partner,Protein United Company

Varunkumar Mungara

VP - IT & MIS, Qatar Insurance group

Useful resources on WhatsApp chatbot

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Frequently Asked Questions

How to create a WhatsApp chatbot?

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What is the WhatsApp Business API?

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What is a WhatsApp Chatbot?

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What can WhatsApp Chatbot do?

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How do I send notifications over a WhatsApp chatbot?

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I am looking for a conversational AI engagement solution for the web and other channels.

I would like for a conversational AI engagement solution for WhatsApp as the primary channel

I am an e-commerce store with Shopify. I am looking for a conversational AI engagement solution for my business

I am looking to partner with Engati to build conversational AI solutions for other businesses

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2000-5000

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