Grow your business with WhatsApp

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Winner - Best Artificial Intelligence Driven Technology Solution

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Leading brands that use Engati’s WhatsApp chatbots

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Why do you need WhatsApp automation & engagement for your business?

62%

Average growth in conversions on marketing campaigns

97%

Open rate for notifications and promotions on WhatsApp

54%

Average spike in resolved queries with WhatsApp automation

89%

Higher count of leads captured with WhatsApp chatbots

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Automate your business on WhatsApp with Engati

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How Engati's WhatsApp solutions can help grow your business

Leverage social commerce to sell your products directly on WhatsApp

Deliver an end-to-end shopping experience allowing the customers to check your products and add them to cart directly on WhatsApp, without taking them to any other link

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Broadcast notifications to your customers & automate post-purchase queries

Use the WhatsApp business API to share updates and notifications with ready-made WhatsApp message templates that can be created in minutes

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Use WhatsApp message templates to share payment confirmations, order status & more

Announce your sales and discount campaigns to your customers over WhatsApp, allowing you to drive more conversions, earn more revenue, and gain more value from your AI chatbot

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Drive WhatsApp marketing campaigns with interactive buttons

You can send WhatsApp broadcasts to acquire more customers at a lower price than most other channels because of the higher engagement & conversion rates

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WhatsApp Business API automation for every Industry

Logistics

Region - Global
Functions : Order tracking, scheduling/rescheduling,
seller queries and complaints

89%

Reduction in support costs

97%

Queries handled at zero cost

50%

Increase in engagement

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Logistics Card Image

eCommerce

Region - Global
Functions : Order placement, Order tracking, Returns, Refunds, Post sales support.

45%

Increase in CSAT score

89%

Reduction in resolution time

79%

interactions handled

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Healthcare

Region : North America
Functions : Appoint scheduling, canceling, calendaring

39%

Increase in CSAT with notifications and automation

45%

Increase in bookings with campaigns

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Whatsapp Healthcare image

Education

Region : UK citizen services
Functions : Student engagement, STEM education, queries and services

43%

Increase in active usage

77%

Increase in CSAT  with engagement automation

56%

Increase in admissions with campaigns and lead generation

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Information Technology

Region : Global
Functions : Brand loyalty, customer engagement

9

Languages served

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Insurance

Region : Middle East
Functions : Customer acquisition, sales, policy issuance, renewals and service

79%

Costs saved on CAC

62%

Customer support queries handled

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Telecom

Region : Asia
Functions : Multilingual, Customer acquisition, eCommerce, Payments, Billing, Support

86%

more users engaged

18

million interactions/month

1800

merchant stores
oo

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WhatsApp - Telecom Image

Financial Services

Region : Asia
Functions : Customer acquisition, engagement, service and support

62%

Increase in CSAT with automation

45%

Increase in leads captured with campaigns

57%

Increase in active usage with reminders and retargeting

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Real Estate

Region : Middle East
Functions : Lead generation, Appointment booking, Responding to inquiries, Brochure distribution, Property listing, Campaigns

2‍

increase in leads

65%

increase in appointments

35%

reduction in closure time

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Automate your business on WhatsApp with Engati

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Case study

Derailing COVID-19 with CovidAsha

Challenge
Connect users seeking immediate assistance to providers of critical supplies such as medicines and oxygen easily

Solution
Omnichannel artificial intelligence bot available in 7 languages to provide immediate assistance across popular social media

Case Study CovidAsha Image

3

day Go-To Market Time

350

daily active users find solutions helpful

91%

users preferred communication via messaging apps

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With built-in templates, drag-and-drop design, and an intuitive UI, you’ll be building custom bots in no time.

Why customers love us

Anum Ishtiaq

Customer Service Supervisor, iMile

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Alysha Lobo

CovidAsha Team

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George Hanshaw

Chief Financial Officer and Managing Partner,Protein United Company

Varunkumar Mungara

VP - IT & MIS, Qatar Insurance group

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Anisha Panwar

Assistant Manager, PwC

Featured resources

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I am looking for a conversational AI engagement solution for the web and other channels.

I would like for a conversational AI engagement solution for WhatsApp as the primary channel

I am an e-commerce store with Shopify. I am looking for a conversational AI engagement solution for my business

I am looking to partner with Engati to build conversational AI solutions for other businesses

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2000-5000

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