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Leading brands that use Engati’s WhatsApp chatbots
How has WhatsApp Automation changed the game?
62%
Average growth in conversions on marketing campaigns
97%
Open rate for notifications and promotions on WhatsApp
54%
Average spike in resolved queries with WhatsApp automation
89%
Higher count of leads captured with WhatsApp chatbots
Automate your business on WhatsApp with Engati
How To use Engati's WhatsApp solutions to grow your business
Verify Your Business, Gain Trust, Boost Sales
Deliver an end-to-end shopping experience allowing the customers to check your products and add them to cart directly on WhatsApp, without taking them to any other link
Effortlessly reach and convert more customers
Use the WhatsApp business API to share updates and notifications with ready-made WhatsApp message templates that can be created in minutes
Simplify shopping with efficient product discovery on WhatsApp
Announce your sales and discount campaigns to your customers over WhatsApp, allowing you to drive more conversions, earn more revenue, and gain more value from your AI chatbot
Streamline customer service with WhatsApp automation
You can send WhatsApp broadcasts to acquire more customers at a lower price than most other channels because of the higher engagement & conversion rates
WhatsApp Business API automation for every Industry
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Logistics
Region - Global
Functions : Order tracking, scheduling/rescheduling,
seller queries and complaints
Reduction in support costs
Queries handled at zero cost
Increase in engagement
eCommerce
Region - Global
Functions : Order placement, Order tracking, Returns, Refunds, Post sales support.
Increase in CSAT score
Reduction in resolution time
interactions handled
Healthcare
Region : North America
Functions : Appoint scheduling, canceling, calendaring
Increase in CSAT with notifications and automation
Increase in bookings with campaigns
Education
Region : UK citizen services
Functions : Student engagement, STEM education, queries and services
Increase in active usage
Increase in CSAT with engagement automation
Increase in admissions with campaigns and lead generation
Information Technology
Region : Global
Functions : Brand loyalty, customer engagement
Languages served
Insurance
Region : Middle East
Functions : Customer acquisition, sales, policy issuance, renewals and service
Costs saved on CAC
Customer support queries handled
Telecom
Region : Asia
Functions : Multilingual, Customer acquisition, eCommerce, Payments, Billing, Support
more users engaged
million interactions/month
merchant stores
oo
Financial Services
Region : Asia
Functions : Customer acquisition, engagement, service and support
Increase in CSAT with automation
Increase in leads captured with campaigns
Increase in active usage with reminders and retargeting
Real Estate
Region : Middle East
Functions : Lead generation, Appointment booking, Responding to inquiries, Brochure distribution, Property listing, Campaigns
increase in leads
increase in appointments
reduction in closure time
Automate your business on WhatsApp with Engati
Why customers love us
Anum Ishtiaq
Customer Service Supervisor, iMile
“Engati has been very helpful in making it easy to build apnd deploy bots. With Engati we are able to engage more users than before on multiple channels.”
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Alysha Lobo
CovidAsha Team
“We are extremely grateful to the team at Engati for providing us with their platform and the engineering power to build this bot in a matter of a few days. The platform offers ease of use to folks with little or no experience in bot building.”
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George Hanshaw
Chief Financial Officer and Managing Partner,Protein United Company
"Engati has a very simple and easy-to-use interface that helped us to create & modify the chatbot according to our needs. The technical team is very supportive of ensuring the bots run smoothly."
Varunkumar Mungara
VP - IT & MIS, Qatar Insurance group
“Engati Chatbot not only works for FAQs but also serves as a selling channel for us. The team has also helped us by enhancing the product with important features & customizations that added value for us”
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Anisha Panwar
Assistant Manager, PwC
"The Engati platform is so easy to use, no code and efficient. We are especially impressed with the Dashboard feature where it manages all the user inputs and the user can extract reports as per his requirement. Also, the support service is appreciable.'
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