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Human-Computer Interaction (HCI)

Human-computer interaction (HCI) is a multidisciplinary field of study focusing on the design of computer technology and, in particular, the interaction between humans (the users) and computers. While initially concerned with computers, HCI has since expanded to cover almost all forms of information technology design.

Originally, HCI focused primarily on computers, but since then has expanded to include almost all variations of information technology design after the emergence of personal computers in the late 1970s. Researchers realized that they had to expand the interaction with computers to everyone rather than to only people who were information technology professionals. It studies primarily on how people interact with computers and to what extent the users are able to interact with the computers. The goal is to have a successful interaction between both the computer and the user and to see which areas still need more development. 

What are the components of Human-Computer Interactions?

  • Organization Factors: Politics, Work place, Design, Training
  • Environmental Factors: Noise, Ventilation
  • The User: Capabilities and cognitive processes, Personality, Experience, Motivation, Emotions
  • Comfort Factors: Equipment, Layout
  • User Interface: Input and output of device, Colors, Layout, Icons, Graphics, Navigation
  • Task Factors: How complex/easy it is, skills, task allocation
  • Constraints: Cost, Time, Equipment
  • System Functionality: Hardware, Software, Application
  • Productivity Factors: Least amount of cost for most efficient output, Increase innovation, Problem solving

What are the goals of Human-Computer Interactions?

The goal of HCI is to create a user-friendly system that is also functional and safe. In order to achieve this goal, developers must be able to:

  • Empathize with the users and anticipate how they will use the technology
  • Develop tools and techniques to enable best practices on building a sufficient system
  • Produce an effective, efficient, and safe interaction

How is HCI different from UX?

While the goals are similar, User Experience (UX) concentrates on presenting users a good experience using the products, therefore augmenting the commercial value of products. When studying HCI, one doesn’t necessarily work on a product, it could be about the psychological impact of any technology or visual communication or etc.

How is HCI Used?

You have a couple of distinct areas where they have used this such as computer science, psychology, sociology and industrial design. Let's have a look at how they use HCI in each of the industries. For example, computer science uses it to make applications and engineering more simple. They want to make things as navigable as possible.

Next, you have psychology. They use this for applying analytical purpose and for applying the different theories that they have in psychology. Sociology, on the other hand, uses this concept as a way of looking at how technology interacts with businesses, charities and groups to find the most effect

tive application. Finally, you have industrial design. They use this to simplify products that will eventually hit the consumer market like coffee pots, cars and laptops.

How can Companies Benefit from Using It?

The biggest benefit as a company that comes from using HCI is from more user friendly products. You are able to make computers and systems much more receptive to the needs of the user, creating a better user experience. In a way, you might consider this goal-driven design that helps you to achieve your goals more easily. That will ultimately lead to greater success in business, which is ultimately the biggest benefit of HCI.

When it comes to UX design, and overall usability, one of the core things that you should ask is, "Can someone use this easily?" That's the core behind the concept of HCI: both usability and ease of use.


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Human-Computer Interaction (HCI)

October 14, 2020

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Human-computer interaction (HCI) is a multidisciplinary field of study focusing on the design of computer technology and, in particular, the interaction between humans (the users) and computers. While initially concerned with computers, HCI has since expanded to cover almost all forms of information technology design.

Originally, HCI focused primarily on computers, but since then has expanded to include almost all variations of information technology design after the emergence of personal computers in the late 1970s. Researchers realized that they had to expand the interaction with computers to everyone rather than to only people who were information technology professionals. It studies primarily on how people interact with computers and to what extent the users are able to interact with the computers. The goal is to have a successful interaction between both the computer and the user and to see which areas still need more development. 

What are the components of Human-Computer Interactions?

  • Organization Factors: Politics, Work place, Design, Training
  • Environmental Factors: Noise, Ventilation
  • The User: Capabilities and cognitive processes, Personality, Experience, Motivation, Emotions
  • Comfort Factors: Equipment, Layout
  • User Interface: Input and output of device, Colors, Layout, Icons, Graphics, Navigation
  • Task Factors: How complex/easy it is, skills, task allocation
  • Constraints: Cost, Time, Equipment
  • System Functionality: Hardware, Software, Application
  • Productivity Factors: Least amount of cost for most efficient output, Increase innovation, Problem solving

What are the goals of Human-Computer Interactions?

The goal of HCI is to create a user-friendly system that is also functional and safe. In order to achieve this goal, developers must be able to:

  • Empathize with the users and anticipate how they will use the technology
  • Develop tools and techniques to enable best practices on building a sufficient system
  • Produce an effective, efficient, and safe interaction

How is HCI different from UX?

While the goals are similar, User Experience (UX) concentrates on presenting users a good experience using the products, therefore augmenting the commercial value of products. When studying HCI, one doesn’t necessarily work on a product, it could be about the psychological impact of any technology or visual communication or etc.

How is HCI Used?

You have a couple of distinct areas where they have used this such as computer science, psychology, sociology and industrial design. Let's have a look at how they use HCI in each of the industries. For example, computer science uses it to make applications and engineering more simple. They want to make things as navigable as possible.

Next, you have psychology. They use this for applying analytical purpose and for applying the different theories that they have in psychology. Sociology, on the other hand, uses this concept as a way of looking at how technology interacts with businesses, charities and groups to find the most effect

tive application. Finally, you have industrial design. They use this to simplify products that will eventually hit the consumer market like coffee pots, cars and laptops.

How can Companies Benefit from Using It?

The biggest benefit as a company that comes from using HCI is from more user friendly products. You are able to make computers and systems much more receptive to the needs of the user, creating a better user experience. In a way, you might consider this goal-driven design that helps you to achieve your goals more easily. That will ultimately lead to greater success in business, which is ultimately the biggest benefit of HCI.

When it comes to UX design, and overall usability, one of the core things that you should ask is, "Can someone use this easily?" That's the core behind the concept of HCI: both usability and ease of use.


Thanks for reading! We hope you found this helpful.

Ready to level-up your business? Click here.

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