Engati powers 5-star customer eXperiences.

Engati helps your customers simplify ticket-booking while providing comprehensive support, from inquiries to journeys, for the new age of travel.

Our Travel & Hospitality customers span the globe

Impact Metrics

82%

booking inquiries handled by travel chatbots

79%

businesses saw an increase in revenue via live chat

30%

increase in direct bookings via chatbots

Case study

82%

queries resolved by the bot

48%

users preferred Arabic over English

1.8X

increase in users handled via chatbot

Global Village

Challenge

Provide support and easy access to information in multiple languages and on multiple channels.

Solution

A multilingual solution deployed on multiple channels trained to answer a high volume of incoming queries 24x7.

Shorten the sales cycle

Narrow the gap between awareness and purchase with highly-personalized interactions that convert prospects into paying customers.

Reduce your churn

Convert detractors into promoters through proactive, automated support and watch your customer base multiply.

Hear from our customers

Mohit Khetarpal

Business Intelligence Analyst at TBO Holidays

"Engati’s platform is easy to understand as well as easy to use both from a technical and non technical perspective. The post sales support has also been great. We would definitely recommend Engati to others as it is a highly reliable system"

Jason Burnett

Adventium tech

"I have found that the Engati product delivers all we need and more.We believe it will be a great platform to build with and grow with, as we see bots, both external facing and internal facing, as a growing requirement."

Learn how to streamline your customers’ journeys through
personalized recommendation and on-the-fly engagement

Travel - Trip Planner template

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Hotel booking bot template

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Latest articles

Chatbots: A new wave in the travel industry

From flight bookings, hotel bookings, recommendations to being a virtual tour guide, here are 7 reasons why chatbots are an integral element of your agency.
Engati Team.
Nov 4
7 mins read