Table of contentsKey takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology
Every business's focal point is to deliver a better customer experience. As a matter of fact, both the consumer and producer are codependent in this game. So what do all businesses look for these days? Maximum consumer satisfaction with minimum cost.
"A satisfied customer is the best strategy of all" – Micheal Le Boeuf.
We couldn't agree more with the above quote. But how do they do that? And what is really consumer-preferred marketing? Read on to find out.
What is consumer marketing?
Consumer-preferred marketing refers to the tools and services that are used to customise and make the consumer experience better. customers support Chatbots’ way of improving the customer experience is not only being robust, efficient and easy to use, but also to aid all types of customer needs.
For every business type, a different type of chatbot is required and to make them you need to make use of different chatbot templates.
Thus, a bot that is used in the IT industry is a lot different in its functionalities and responsibilities in contrast to an e-commerce chatbot on an e-commerce website.
Let’s read a bit about the different types of bots and how they assist every customer needs.
Phew! That was a long list! The wider the consumer demands, the longer the list gets. Chatbots have not left a single consumer need unattended. Therefore, you can customise and build a bot that is ideal for your business type and reap the maximum benefits of integrating chatbots in your business.
Now Engati is allows you build customisable chatbots for your business type and requirements. We've also launched our live chat platform so that you can reduce your average response time in real-time while delivering personalized experiences.
Register with Engati to build your multi-purpose Ai chatbot today!