What differentiates your favorite celeb accounts on social media from their fan accounts?
It’s that little tick isn’t it?
WhatsApp too provides a green tick to signify official, verified businesses so customers don’t confused or engage with fake ones.
What is WhatsApp green tick?
WhatsApp green tick is a badge that verifies that you have an official business account.
This tick is visible next to your WhatsApp number and confirms your business as an authentic and notable one, allowing your customers to trust your brand and engage in conversations.
What are the different types of WhatsApp Business Accounts?
There are two types of Business Accounts on WhatsApp.
Once you start using the WhatsApp business App or WhatsApp API, it automatically makes a Business account.
A customer will see the registered number of the business along but not the business name unless they save the number in their contacts.
Official Business Account
The official Business account comes with the Green tick, which ensures customers that they are engaging with a legitimate business verified by WhatsApp.
Additionally, the name of the business will be displayed even if the customer hasn’t saved the number.
What are the benefits of the WhatsApp verified tick?
The main objective is to instill trust and awareness among customers through the displayed business name and WhatsApp verified tick.
So although this verification doesn’t involve advanced features, it does plays an important role by doing the following:
- Customers directly see your brand name and not just a registered number.
- Building authenticity and trust.
- Increase your read-rates, increasing the ROI on your messaging costs.
- Enhances the overall branding of your business.
To apply for verification, you do need to get WhatsApp API and the overall process may seem lengthy but this extra effort improves your brand image and customer experience, making it all worth it.
Let's now see how to get green tick on WhatsApp.
How to get green tick on WhatsApp?
Here are the instructions on how to get green tick on WhatsApp business account.
Step 1: Get for WhatsApp Business API
You can only get a green tick if you use WhatsApp Business API, so if you don’t, you will have to switch to API.
Step 2: Increase engagement
Increasing engagement and showing higher traffic is a good way to increase your chances of getting verified. This helps WhatsApp to see you’re a legitimate business.
Step 3: Apply for WhatsApp green tick through your BSP
Your API provider can easily apply for you as it’s already connected to your Facebook Business Manager.
Step 4: Submit relevant documents
Go to settings and select Contact support, there you’ll be able to ask a question. “WABiz: Request official business account status”, after that you’ll have to submit documents and information supporting your application.
Step 5: Wait for Approval
Now this is the final step on how to get WhatsApp verified, and it can take a few days, you’ll automatically get to know when you get a green tick on your business account.
Okay, but doesn’t this look like a very tedious process?
Isn’t it going to be difficult to find a reliable API provider?
How will you manage to increase your engagement?
What if we told you there’s one solution to all these problems?
Engati’s WhatsApp Chatbot
Engati’s WhatsApp Chatbot comes with API integration. So you don’t have to go looking for a reliable and cost-efficient solution. The chatbot will take care of all your customer conversations of you, giving you the flexibility to switch between live chat too, whenever necessary.
You can run targeted campaigns using the chatbots, not only will you get to engage with a huge audience but also generate quality leads and convert them.
With Engati, you’ll also be able to easily take care of the verification process from start to end.
Are you eligible to get WhatsApp green tick?
Now that you know how to get green tick on WhatsApp, see whether you're eligible to get the WhatsApp green tick.
- Firstly, you need to have WhatsApp API
- You need to enable 2 step verification
- Your Facebook business manager account must be verified by Facebook
- It has to be a business, WhatsApp doesn’t verify any individual or personal accounts.
- It helps if you’re in Tier 2 or above messaging level
- You should be a known brand. (Need to have some news coverage)
What to do if your WhatsApp green tick application gets rejected?
Don’t worry. These set of steps are a complete guide on getting that green tick and verified WhatsApp Bussiness number.
You can always reapply for verification in the unlikely event that you don’t get verified, in a couple of weeks.
The easier way?
With Engati as your official partner, you can get that trustworthy tick in 1-2 business days- even if it requires Facebook Business Manager verification first.
In the meantime, while your verification is being processes, you can continue with your business on WhatsApp normally.
Do I get access to any additional features with the WhatsApp green tick?
No, the green tick doesn’t provide any additional features, apart from displaying your business name to new customers, who might not have your number saved. It will make your business more professional looking.
Can you use WhatsApp API without a green tick?
Yes, you can still use WhatsApp API without a green tick. It also won’t restrict you from using any features as WhatsApp green tick verification doesn’t provide any new features.
How much does it cost to get a green tick?
With Engati’s chatbot, you can get your API integration and WhatsApp green tick verification at zero cost.
How long does it take to get the WhatsApp green tick?
It generally takes 1-2 business days. However, it might take a week in some cases.
How to get WhatsApp AI?
You can now implement GPT on your WhatsApp bot by training it using your website, help docs, articles, etc. Schedule your exclusive demo now!