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Chatbot development cheatsheet? Here it is!

Manpreet Kalsi
min read
Chatbot development cheatsheet? Here it is!


There are about a million bots out there for every business type. What can make your chatbot set apart from the rest? Read this chatbot development cheat sheet that everyone uses to make their exceptional to reap maximum benefits of chatbots. Ordinary bots often fall out in the market because there are literally so many of them. They somewhere obscure in the crowd. Uniqueness is always admired and appealing. So to make a chatbot that is remarkable, people use different tricks. This is done to increase their business value and make the customer experience better. So let’s see some tricks that you can use for your chatbots.

What can make your chatbot stand out?


Giving your chatbot an identity has to be a primary factor while building a chatbot. While creating a chatbot you can give your chatbot a name, script catchy greetings and make a dialogue flow with a touch of sense of humour. This way the customers will be attracted and engaged better with your chatbot and this will definitely be a start into making your chatbot cool and different than the rest.


Features are the next thing that you can imbibe in your chatbots to make them stand out from the rest of the regular bots. You can use amazing features like conversational modeler, contextual conversations, Live chat, multi-lingual support, voice conversations, rich analytics etc that work like magic and make your even more efficient.


While building a bot, you can make use of the various nodes to customise your bot according to your requirements. Different nodes are used for different purposes, like ‘send message’ for your chatbot to be able to send your customers messages, ‘send message with options’ to send options along with your messages like “yes or no”, ‘send carousel’ to direct your customers to your website or send other links, ‘send images, videos and audio’ to engage your customers better and much more! To know more, check them out here.


Did you know that every business type requires a different type of bot and to make these bots you need to use different templates? Templates allow you to build bots like FAQ bots, bots to make bookings and schedule appointments, bots that make suggestions and sends broadcast messages, trip planners, etc. With the right use of templates, your bot can step apart from the rest and also communicate your product better with your customers.


Integrations refer to where you choose to use your bot. You can integrate your bot at facebook, your website, whatsapp, slack, kik, linkedin, and even other platforms such as google sheets, google calendar, REST API, Json, Zapier and much more. This will help you reach out to your customers on multiple platforms and increase your business value.


By taking up all these methods, you can customise your chatbot and make it creative. Attract customers better now by making a bot that is diverse in its identity and uses. This will definitely help you reap the maximum benefits of a chatbot and will reversly help your business grow.You can now create innovative bots at Engati, the best free chatbot building platform. We offer identity customisation, nodes, templates and many features to build your ideal bot upon.Visit our website, Engati for regular updates, registration and demo. Also, to know more about chatbot services, you can check out our previous blogs. We have a brand new series of youtube videos as well so don’t forget to watch, like and subscribe! We hope you found this blog helpful. Happy botting!

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