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Interviews
Customer Experience, if you’ve ever had anything to do with it, you must have heard of Shep Hyken. The man’s pretty much a magician when it comes to making customers happy
A prominent figure in AI, the Internet of Things, Cybersecurity, and more, Antonio Grasso explains the concept of digital transformation and how it’s used to create new business models and opportunities.
Arjen Van Berkum, talks about the Future of Automation on Engati Engage. Join the discussion as we explore the concept of a shift from Artificial Intelligence to Augmented Intelligence here.
An accomplished digital marketing specialist with over 20 years of experience in the field of digital marketing- Shane Barker discusses the future of digital marketing.
Neville has a seat with Engati to discuss Leadership amongst Youth, and the direction the future of work is heading towards.
Nicolas Babin, an expert in Business Development shares his insights on many topics including gamification, the digital evolution, and how technology can be used to leverage your marketing strategy.
We delve into the world of Cloud computing with Neil Cattermull. Tune in for a discussion on embracing the world of digital, the digital evolution, and of course, Cloud computing.
On this episode with Alex Jimenez, we discuss the digital fintech landscape, the use of AI and Automation in banking, and more
Frank Eliason speaks about how AI can be used to create better and safer experiences for customers.
Sit back, relax and enjoy our episode with SarbJeet Johal where we talk about cloud and digital transformation
Johannes Drooghaag talks to Engati about the potential to AI to drive far more decisions than it currently is
Paul Colmer discusses the emersion of AI and Automation into Corporate culture, the role of technology in the business transformation cycle, and the employment of cybersecurity.
Avrohom Gottheil, talks about Artificial Intelligence and Automation helping businesses (especially small businesses) during the lockdowns.
Vladimer Botsvadze discusses various topics such as the future of conversational intelligence, the changes in the digital world and how AI impacts our work and relationships.
Roger Dooley discusses Neuromarketing and the role that Artificial Intelligence can play to help with Neuromarketing.
Franco Ronconi discusses the impact AI and Automation have on us during this pandemic and how these tools can actually help us.
Glen Gilmore discusses the need to leverage Artificial Intelligence in the travel industry and the role social media plays in helping businesses stay relevant and keep running during the lockdowns.
Chuck Brooks reveals that technology defines who we are and what we do and AI will be the backbone. We also discuss the emergence of digital in Customer Service, and the growth of the remote economy.
Carson discusses the importance of understanding your customer and how to make them feel important with Chatbots.
Elise discusses that we need to focus less on being fancy, but focus more on the value that users gain from it. Even our social media needs to be less about us selling, and more of us providing value to our customers.
Adrian Swinscoe discusses the challenges of making your business more customer-centric, and how to break away from that traditional mold using Chatbot technologies and AI.
Vikaas M Sachdeva shares his expert advice on banking and financial services and how to shift from the Financial service mindset, to the Fintech mindset to set yourself apart and give you the competitive advantage
Jeremy Scrivens talks about innovation in an age of technological convergence. He speaks of including the non-usual suspects in the ideation process.
Colin Shaw shares his concerns on the current state of Customer Experience. and how to adapt Customer Experience to make it more customer-centric
Angela Maiers focuses on her passions; discussing the flaws of the current education system, and how the implementation of technology can benefit students.
Kevin Jackson discusses the shift into cloud by industries such as education and healthcare. He shares why the shift has been so slow, and how professionals can boost processing using cloud computing.
Dr. Andreas Maier joins us on Engati Engage to talk about Machine Learning and its interdisciplinary nature.
Dan Gingiss says that it's important to look at the entire customer journey. The journey will often have unseen negatives to it and it's our job to get rid of them while trying to improve our CX.
Jay McBain discusses the upcoming trends of 2020, and how to optimize and automate processes with technology.
Linda Grasso strongly believes in empowering Women in Tech. We discuss the process behind Digital Transformation and sustainability and inclusivity in the workplace.
Linda Grasso strongly believes in empowering Women in Tech. We discuss the process behind Digital Transformation and sustainability and inclusivity in the workplace.
Adam Toporek speaks about the fact that customers are irrational creatures and that businesses need to take this into consideration while creating customer journeys.
Nate Brown explains why is it important to find the value of X in Cx, Customer Experience.
Linda Grasso strongly believes in empowering Women in Tech. We discuss the process behind Digital Transformation and sustainability and inclusivity in the workplace.