Robotic Process Automation

1. What is Robotic process automation?

Robotic Process Automation is the technology that enables anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the interface to capture data and manipulate applications similar to how humans do. They interpret trigger responses and communicate with other systems so as to perform an enormous variety of repetitive tasks. A Robotic process automation software is always much better in comparison since it never rests and does not make any mistakes.


2. How does Robotic Process Automation work?

Robotic Process Automation software bots have more digital skills available to them than a typical human. Think about RPA bots as a Digital Workforce which will interact with any system or application. For instance, bots are able to copy-paste, scrape web data, make calculations, open and move files, parse emails, log into programs, connect with APIs, and extract unstructured data. Since bots can adapt to any interface or workflow, there’s no need to change business systems, applications, or existing processes in order to automate.

Robotic process automation bots are very efficient to set up and use. They are highly intuitive in nature. RPA bots are often scheduled, cloned, customized, and shared to execute business processes throughout the organization.


3. What are the features of Robotic process automation?

  • Robotic process automation bots are able to replicate most human actions.
  • Are able to log into any application.
  • Can connect to system API’s.
  • Can copy and paste data.
  • Move files and folders.
  • Ability to process content from documents that are structured or semi-structured in nature.
  • Read and write to databases.
  • Open emails and attachments.
  • Scrape data from the internet.
  • Make calculations.


4. What is the differentiating factor between Robotic Process Automation and traditional automation?

There are quite a few key differentiating factors between Traditional automation and Robotic Process Automation. With traditional automation, you can make a machine do any task or any step of the operational process. Whereas, Robotic process automation software focuses on front-end system tasks. To name a few -

  • Similar to how a human agent would perform duties RPA bots work and interact with UI in the same way.
  • RPA is system agnostic, which implies that they can work across application types.
  • Since Robotic Process Automation tasks try to replicate the tasks of a human, businesses have the ability to take quick actions.
  • RPA has the capability to easily be scaled and integrated into company systems.
  • RPA can be easily integrated when compared to traditional systems.

When it comes to deciding whether a conventional automation system or Robotic Process Automation would be the proper choice for you, RPA, in most cases, is seen as a precursor to a full-fledged automation system.


5. What are the benefits of robotic process automation?

A. Better accuracy:

Robotic Process Automation software does not make mistakes and does not need breaks since it is programmed to follow the rules coded into it. They're compliant and consistent.


B. Improved compliance:

Once instructed, RPA robots execute tasks reliably, reducing risk. Everything they do is monitored. You have the total control to operate in accordance with existing regulations and standards.


C. Fast cost savings:

Robotic process automation enables the company to reduce operational costs by 80%. According to a recent study it was found that most businesses are able to provide better savings due to RPA.


D. Super scalable:

Across business units and geographies, RPA performs an enormous amount of operations parallelly, from desktop to cloud environments. Additional robots are often deployed quickly with minimal costs, in line with work flux and seasonality.


E. Increased speed and productivity:

It helps in increasing speed and productivity and your employees will be the first to appreciate the benefits of RPA since it helps them in reducing repetitive work.


6. What some of the industries where RPA can be used?

A. Retail

The retail industry has many tasks that are repetitive in nature which makes it a great use case for RPA.

B. Banking

Even though there have been many innovations in the digital front of banking, it is still known for its long processes. This makes it a prime situation for RPA.

C. Insurance

Another great use case for RPA software is Insurance as it has many lengthy processes that deal with claims which have extremely document-heavy workflows.

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