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The Evolution of Customer Experience

If your goal is to create good experiences, you may be limiting your brand’s potential. Gain insights into the art and science of creating exceptional experiences that turn your customers into brand evangelists.

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See what Engati chatbot can do for you

customer support chatbot

Comprehensive Customer Support

Create chatbots that cost-effectively streamline your customer support process from automated replies to live chat agents

sales and marketing chatbot

Automated Sales & Marketing

Create chatbots to offer an instant & interactive way for customers to Interact with your brands, get 24x7 recommendations & complete transactions

ITSM chatbot

Service Management (ITSM)

Increase service level satisfaction for your internal customers by providing a 24x7 bot to address IT service support queries and a range of simple tasks

HR chatbot

Intelligent Human Resources

Embrace the future of people management with a chatbot that automates hiring & on-boarding and offers instant responses to employee queries

transaction enquiries chatbot

Automated Transaction Enquiries

Embrace the future of transaction reporting via conversational AI and significantly reducing support calls & queries

conversation AI chatbot

Conversational Commerce

Create chatbots that provide the best in new age conversational commerce by helping with product search, recommendations & payments

Amazing Features that make us #1

e.Sense Proprietary NLP

Proprietary optimized machine learning based NLP with advanced Intent & Entity Recognitions

Conversation Flow Builder

Best in the business. Building conversation flows is now as easy as drawing user journeys

Integrations

Advanced Integration framework for JSON Rest APIs with many OOB standard Integrations

Multilingual

Extensive support for building bots that can easily operate in multiple languages

Omnichannel

Build once and Deploy across 14+ channels including website, mobile and social media

Bot Building & Solutions

Customizations & Bot Building from our experts at a very competitive 32$ per hour

A lot more here

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