Table of contentsKey takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology
Matteo Rizzi, the co-founder of FinTechStage.com joins us to talk about start-up survival tech.
Matteo created and co-founded FinTechStage.com. A platform for Investors, Innovators, and start-ups to foster FinTech innovation globally. Matteo is an entrepreneur and an author with two decades of experience in Financial Services.
In 2008 he co-founded Innotribe, the innovation arm of SWIFT, where Matteo worked for 13 years. He also launched the Innotribe Startup Challenge.
For three years in a row (2014-2016), Financial News has nominated Matteo as one of the “40 most influential FinTech executives in Europe.” Bank Innovation has also named him as one of the “30 Innovators to watch shaping the industry” in 2014.
Interview with Matteo Rizzi
This section contains a summary of the insightful interview we had with Matteo Rizzi. If you’d rather listen to him speak, we've embedded the podcast below.
There’s a great opportunity for digitization as well as for enhancing customer experience.
Basic human needs are going to influence the way people think about financial services.
Matteo thinks that the worldwide pandemic has brought a significant change in the ‘How’ more than on the ‘What’. That’s why he lays more emphasis on the ‘How’.
He talks about how the COVID-19 virus has affected SMEs and how several of them won’t survive.
SMEs need capital and now the source of this capital is going to change.
The government can play an important role in optimizing several processes in a period of time that’s short enough to save SMEs.
People will also change the way they look at talent and try to influence business and not just incremental influence.
AI certainly helps financial managers to influence a bigger crowd with a larger area of services.
There is a lot of misconception with respect to what AI really is. Several businesses claim to be using AI but don’t.
We are surrounded by AI
Machines are getting intelligent and are continuously learning.
The complexity of reaching so many people w something so complex at an affordable price is what is daunting.
Matteo believes that you can solve 50-70% of your customer’s problems by investing in the right chatbot.
Chatbots have enormous potential.
The smart chatbots answer all the questions asked by the user.
The critical challenge is not about what we can do with these tools, but how fast they can talk to a human.