Future of CX

Revolutionizing Customer Retention

David Avrin
May 4
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

David Avrin

David Avrin is one of the most in demand customer experience and marketing keynote speakers and consultants in the world today.

He delivers profound wisdom to clients and audience around the world.

David is the author of the celebrated marketing books ‘it’s not who you know it’s who knows you’ and visibility marketing. His latest customer experience book ‘why customers leave and how to win them back’ was named by Forbes as one of the seven best books entrepreneurs ‘need to read’

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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