Business Transformation

The principles of HCD

Gunjan Allen
.
May 4
.
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology
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Gunjan Allen

Gunjan Allen is a CX and Marketing leader with senior experience developing and implementing research-based CX and strategic marketing plans that have driven customer centricity into organisational DNA, changed consumer behaviour, boosted sales, brand presence and operational wins in Government (eHealth & Transport), Travel & Tourism, Fresh Produce, FMCG and Franchising.

She uses data, insights and relationships to inform strategies and guide teams to achieve results. Gunjan is a Board Director and the Secretary of the Women in Technology Board Readiness Program. She won the 2016 Global AirRail Awards ‘Marketing Campaign of the Year’ and drove awareness of a redesigned responsive website with Australia’s first AirRail e-ticketing system

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

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