Business Transformation

The next big contact center?

Nnenna Ijeoma Okeke
May 3
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Nnenna Ijeoma Okeke

Nnenna Ijeoma Okeke is the Chief Customer Experience Officer at SV Gaming Limited.

She’s a Strategic thinker, and a customer experience and advanced contact center operations expert.

With over 15 years of experience, she has worked with global brands in the telecommunications space and has delivered excellent results while providing leadership and direction to large teams with a goal of innovating.

She helps brands with implementing a smarter approach to customer experience while consistently meeting and exceeding the ever-evolving needs of their customers.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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