Future of CX

Key Disciplinaries of CX

Nandkishor Tripathi
Jun 14
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Nandkishor Tripathi

Nandkishor Tripathi is the Global Head of Customer Experience at SurveySensum as a passionate customer evangelist.

He is a true believer that empathy is the most important factor that brings compassion and love to deliver a great customer experience. He helps brands to design their successful VOC program.

He holds 16+ years of experience in listening to customer feedback and providing actionable Insights to top Brands to achieve their business targets

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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