Future of CX

Humanizing digital consumer experience

Anastasia‌ ‌Vladychynska

May 4

1-2 mins

Table of contents

Key takeaways Collaboration platforms are essential to the new way of working Employees prefer engati over email Employees play a growing part in software purchasing decisions The future of work is collaborative Methodology

Anastasia‌ ‌Vladychynska

Twitter

Anastasia‌ ‌Vladychynska‌‌ ‌is‌ ‌the‌ ‌woman‌ ‌who‌ ‌started‌ ‌a‌ ‌Customer‌ ‌Service‌ ‌Revolution‌ ‌in‌ ‌a‌ ‌country‌ ‌where‌ ‌the‌ ‌word‌ ‌'SERVE'‌ ‌doesn't‌ ‌exist.‌ ‌

She‌ ‌is‌ ‌a‌ ‌US‌ ‌certified‌ ‌Customer‌ ‌Experience‌ ‌Consultant.‌ ‌She‌ ‌is‌ ‌an‌ ‌Inspirational‌ ‌speaker‌ ‌on‌ ‌Customer‌ ‌Experience‌ ‌at‌ ‌national‌ ‌and‌ ‌international‌ ‌conferences‌ ‌and‌ ‌corporate‌ ‌events.‌ ‌

She‌ ‌holds‌ ‌Expertise‌ ‌in‌ transforming‌ ‌the‌ ‌mindset‌ ‌of‌ ‌top‌ ‌managers‌ ‌and‌ ‌owners‌ ‌to‌ ‌help‌ ‌companies‌ ‌become‌ ‌true ‌ servants‌ ‌to‌ ‌their‌ ‌clients,‌ ‌employees,‌ ‌and‌ ‌partners.‌ ‌She‌ ‌is‌ ‌also‌ ‌a‌ ‌Professional‌ ‌Speaker‌ ‌at‌ ‌National‌ ‌association‌ ‌of‌ ‌speakers‌ ‌at‌ ‌New‌ ‌york‌ ‌city‌.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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