Business Transformation

How digital technologies transformed the Financial Times

Elodie O'Rourke
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May 4
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1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology
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Elodie O'Rourke

Elodie O'Rourke is the Head of Customer Success EMEA at Financial Times.

Her strength as a leader allows her to consistently deliver excellent customer service and to always chase for the best solution by challenging and improving processes.

Her extensive knowledge of B2B workflow processes played a key role throughout the project, from Discovery; clarifying existing B2B workflow processes to inform the creation of personas, through prototyping and testing; providing valuable feedback to inform iterative development.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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