Future of CX

How data transparency drives customer success

Katie Stabler
May 3
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Katie Stabler

Katie Stabler is the Founder and Director of Customer Experience at CULTIVATE Customer Experience by Design.

She is the co-author of the Amazon No#1 best-seller ‘Customer Experience 2’.

She is driven, passionate, and focused. She developed a recovery process to identify and remediate issues as well as develop a framework for customer journey design - bringing experiences to life through workshops and immersion sessions.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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