Business Transformation

The 5 habits of highly successful businesses

Bob Thompson
.
May 4
.
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology
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Bob Thompson

Bob Thompson is the Founder and CEO of CustomerThink.

With over 2 decades of experience in customer-facing roles, and another 15 years of experience in customer management consulting, he aims to help leaders understand and implement habits to enable organizations to not only survive in highly competitive markets, but to dominate them, creating a legacy of success.

He’s written “Hooked on Customers,” a guide on how to be a customer-centric leading firm.

His goal is to harness the collective intelligence of customer-centric thought leaders, through his collaborative platform, CustomerThink, to help business leaders understand how to create mutually beneficial customer relationships.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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