Business Transformation

Fuelling customer loyalty

Chip Bell
May 4
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Chip Bell

Dr. Chip R. Bell is a world-renowned authority on customer loyalty and innovative service.

He’s a keynote speaker, writer, and consultant ranked by the Global Gurus in 2019 as one of the top three keynote speakers in the world of customer service for six years in a row.

He's also international best-selling author, writing over 20 books that have earned both national or international best-seller status.

Dr. Bell has appeared live on CNBC, Bloomberg TV, CNN, Fox Business, ABC, CBS, NPR Marketplace, and has been featured in Fortune, Wall Street Journal, Financial Times, Forbes, Businessweek, Entrepreneur, Inc. Magazine, and Fast Company.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

Continue Reading