Business Transformation

From transaction to interaction

Jill Raff
May 4
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Jill Raff

Jill Raff, the Founder of the Jill Raff Group, is a highly sought-after Customer Experience Strategist who’s dedicated to co-creating solutions for urgent challenges.

She provides strategies that guide business owners and executive managers to educate, engage, and entrust employees to create a world-class company culture that delivers extraordinary customer experience.

Her proprietary Inside-Out Framework™ converts staff into family thereby increasing engagement and reducing employee turnover.

She’s also the host of the Celebrity Customer Experience™ LiveShow.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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