Tech Corner

From NPS and VOC to Happiness Driven Growth

Rosaria Cirillo
May 3
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Rosaria Cirillo

Rosaria Cirillo is the Founder, author, happiness change catalyst, CX Management Advisor and trainer, at Wow Now Customer Experience.

She has been advising large multinationals and fast-growing medium companies about Customer Experience, through her workshops, Customer Experience Masterclasses, and public talks.

Customer Experience has been her passion & profession while Multiplying Happiness and creating a more Human-Centered world is her drive as she wants to transform the way companies imagine, design, and deliver Experiences & Happiness.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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