Business Transformation

End-to-end tech implementation

Mandisa Makubalo
May 3
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Mandisa Makubalo

Mandisa Makubalo is a well-seasoned, highly professional business leader, and the founder of Unlimited Experiences SA, a consultancy with a focus on optimizing Customer Experience Management through change management and business continuity planning.

With over 15 years of experience in customer environments in industries ranging from petrochemical, all the way to telecom and retail, she has taken these industries to new heights.

She’s passionate about Strategy Design with a focus on solving business challenges and is a Member of the Cape Town CXPA network and a judge for the 2020 CX awards.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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