Business Transformation

Digitalizing Experiences

Nikunj Nirmal

May 3

1-2 mins

Table of contents

Key takeaways Collaboration platforms are essential to the new way of working Employees prefer engati over email Employees play a growing part in software purchasing decisions The future of work is collaborative Methodology

Nikunj Nirmal

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Nikunj Nirmal is a business executive and an accomplished global leader with extensive experience in building and growing multi-million dollar IT Services business and technology operations.

He has delivered large global programs and strategic initiatives with strong focus on customer centricity and innovation. He is known for his ability to improve organization’s effectiveness, motivate and build high performance global teams focused on solving business problems, and leverage innovative solutions to drive sustainable growth.

Nikunj has proven expertise in business turnaround, customer management, strategic planning, managing complex transitions, integration of cross functional teams, product management and delivery, effective communication, employee motivation, and leadership development. He specializes in business development through large transformation deals by using innovative global business models.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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We, at Engati, believe that the way you deliver customer experiences can make or break your brand.
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Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.