Business Transformation

Designing effective conversational interface

Maaike Groenewege
.
May 3
.
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Maaike Groenewege

Maaike Groenewege is a Conversational consultant, Conversational linguist, Content Architect, and Founder of Women in Voice NL.

At Convocat, she focuses on all aspects of sustainable chatbot and voice assistant implementation. From project management and platform selection to content strategy and conversation design.

Having worked as a technical writer in aviation for 14 years, she believes that creating a chatbot, knowledge base or any other information product is not the hardest part.

The real challenge is in creating great content experiences through continuous maintenance, improvement and innovation, and building organizations that make this possible.


Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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