Future of CX

Customer Centricity driving CX

Musa Hanhan
.
May 3
.
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology
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Musa Hanhan

Musa Hanhan is the founder and Managing Partner of Xperiente, a consultancy agency that helps its clients create better experiences.  

Musa is a tireless advocate for a great customer and user experience with 20+ years of experience.

He is a creative Customer Experience Executive Leader. He creates a world-class customer experience that is exhibited in many current and past successes in designing and engineering solutions that have enhanced customer trust and loyalty.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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