Business Transformation

Creating an uplifting service culture with tech

Ron Kaufman
.
May 3
.
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Ron Kaufman

Ron is the author of the New York Times bestseller Uplifting Service and 14 other books on service, business and inspiration.

Ron has been featured in The Wall Street Journal, The New York Times, and USA Today. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world.

Ron works with a successful clientele of government agencies and multinational corporations including Singapore Airlines, Xerox, Nokia Siemens, Marina Bay Sands and Changi Airport. He delivers powerful business insights and global best practices enabling organizations to gain a sustainable advantage through service.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

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