Future of CX

Connecting value with marketing and CX

Diane Magers
May 4
1-2 mins

Table of contents

Key takeawaysCollaboration platforms are essential to the new way of workingEmployees prefer engati over emailEmployees play a growing part in software purchasing decisionsThe future of work is collaborativeMethodology

Diane Magers

Diane Magers is the Founder and Chief Experience Officer at Experience Catalysts.

She is an accomplished senior customer experience, sales and marketing executive and is an exceptional and innovative leader. She’s partnered with, mentored, consulted, and resolved many complex business issues for Fortune100 companies, startups, and mid-sized organizations.

Diane also speaks at many events to educate organizations while they’re on their journey towards enhancing their customer experience practices.

Andy is the Co-Founder and CIO of SwissCognitive - The Global AI Hub. He’s also the President of the Swiss IT Leadership Forum.

Andy is a digital enterprise leader and is transforming business strategies keeping the best interests of shareholders, customers, and employees in mind.

Follow him for your daily dose of AI news and thoughts on using AI to improve your business.

Catch our interview with Andy on AI in daily life

Continue Reading