Product recommendation

The bot presents user with set of questions and recommends best suited products based on filtering user prefences

Template Details

Made by

Team Engati

Category

E-Commerce / Shopping

Winner - Best Artificial Intelligence Driven Technology Solution

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Why Engati is the preferred choice for global logistics companies?

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

FAQ's

Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.

Place Order

Allow users to add products to the cart

Schedule a demo

The Engati Advantage

Prebuilt templates that can be easily customized to your needs

Stay on top of your customer conversations with our real-time analytics dashboard

Onboarding and deploying the bot is a breeze

Go omnnichannel with conversations across 15+ channels in one view

Case Study

Poppy's is an e-commerce business focusing on children’s products

Challenge

Poppy's is an e-commerce company that focuses on children's items. They had difficulty responding several customer concerns at once on platforms such as Facebook and Whatsapp.

Solution

With Engati’s omnichannel feature, Poppy’s was able to deploy the bot on the website and WhatsApp and answer repetitive queries efficiently.

Poppy's is an e-commerce business focusing on children’s products

51%

user queries were answered via the bot

45.50%

users preferred WhatsApp over Facebook

Try us, you’re in good company

Chilufya Musosha

Co- Founder, eNgoma

It is a product, service and a partnership we would like to grow eNgoma now belongs to the National Covid Response Committee and implemented Engati which helped in terms of reporting and in being able to monitor the current conversation and concerns of the public, which isn’t possible to achieve by using other systems like billboards, flyers etc. This has given us a huge reporting platform that can be fitted into the national reporting system.

Jerome van der Linden

Founder, Bot Implementation Institute

Engati is a very robust and easy to use multichannel Bot platform.Their great service and development makes it a highly flexible off-the-shelve solution which we advice for a lot of our clients. Their unique technical flexibility makes everything possible without the need for in-depth development expertise.

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