A chatbot template for the recruitment of candidates into different careers, it will also let them explore and get detail as well as confirmations.
Winner - Best Artificial Intelligence Driven Technology Solution
Answer queries by allowing the bot to parse and provide relevant information from the documents using docuSense.
Provide personalised information over live chat
Send payment reminders, new offers, and promotional updates via the bot.
Prebuilt templates that can be easily customized to your needs
Stay on top of your customer conversations with our real-time analytics dashboard
Onboarding and deploying the bot is a breeze
Go omnnichannel with conversations across 15+ channels in one view
How Kolkata Municipal Corporation serves 2.7x more citizens with Engati
Citizens had to visit the government office physically to book appointments.The queries could be answered only during working hours via phone callsWith only one agent available, it became difficult to respond to every incoming query.
With Engati’s bot, citizens can book appointments anytime, anywhere using WhatsApp .It improved agent productivity as the bot responds to citizens’ repetitive queries allowing agents to focus on more important tasks.With Engati’s SMS integration, the bot also sends out SMS notifications to citizens and engage with citizenson the channel they prefer.
citizen queries answered by the bot
reduction in wait time
We are extremely grateful to the team at Engati for providing us with their platform and the engineering power to build this bot in a matter of a few days. The platform offers ease of use to folks with little or no experience in bot building
It is a product, service and a partnership we would like to grow eNgoma now belongs to the National Covid Response Committee and implemented Engati which helped in terms of reporting and in being able to monitor the current conversation and concerns of the public, which isn’t possible to achieve by using other systems like billboards, flyers etc. This has given us a huge reporting platform that can be fitted into the national reporting system.
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