A simple website chatbot that showcases different services and also schedules an appointment based on the services required. The bot also provides a skin regimen and helps the user with any kind of skin problem they are facing
Template Details
Made by
Team Engati
Category
Customer Support
How Garasi optimizes shopping with Facebook deployment
Challenge
With the huge inflow of repetitive queries coming, it was difficult to scale and attend to these customers in real-time.
Solution
Garasi's bot was able to fetch the contact number from the database and reply back to the customer to respond to queries.Garasi needed a system which was able to handle queries coming in from Facebook Marketplace. With Engati’s omnichannel feature, they were able to deploy the bot on Facebook Messenger.
87.60%
Queries were answered by the bot
77%
Reduction in response time
